Storage & Service - Tripp-Lite SUDC208V42P Serie Manual Del Propietário

7. Storage & Service
Storage
The Distribution Center must be stored in a clean, secure environment with a temperature less than 40° C (104° F) and a
relative humidity less than 95% (non-condensing). Store the Distribution Center in its original shipping container if possible.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service
Programs are also available from Tripp Lite. For more information on service, visit tripplite.com/support. Before returning your
product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from
a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit tripplite.com/support.
3. If the problem requires service, visit tripplite.com/support and click the Product Returns link. From here you can request
a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your
unit's model and serial numbers, along with other general purchaser information. The RMA number, along with shipping
instructions will be e-mailed to you. Any damages (direct, indirect, special or consequential) to the product incurred
during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to
Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on
the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the
product for service using an insured carrier to the address given to you when you request the RMA.
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