Customer Support And Warranty; Contacting Customer Support; Hewlett-Packard Limited Warranty Statement - HP Officejet 9100 Guía De Instalación Inicial

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Customer support and warranty

Contacting customer support

Visit http://www.hp.com/support/officejet9100 to find information for the all-in-one.
You will be able to view information about setting up and using the all-in-one,
downloading printer drivers, solving a problem, ordering supplies and accessories,
and viewing the all-in-one warranty.

Hewlett-Packard limited warranty statement

HP product
Software
Accessories
Extent of limited warranty
1. Hewlett-Packard warrants to the end-user customer that the HP products specified
2. For software products, HP's limited warranty applies only to a failure to execute
3. HP's limited warranty covers only those defects that arise as a result of normal use
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge
5. If HP receives, during the applicable warranty period, notice of a defect in any
6. If HP is unable to repair or replace, as applicable, a defective product which is
7. HP shall have no obligation to repair, replace, or refund until the customer returns
above will be free from defects in materials and workmanship for the duration
specified above, which duration begins on the date of purchase by the customer.
programming instructions. HP does not warrant that the operation of any product
will be uninterrupted or error free.
of the product, and does not cover any other problems, including those that arise
as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP; or
c. Operation outside the product's specifications.
d. Unauthorized modification or misuse.
does not affect either the warranty to the customer or any HP support contract with
the customer. However, if printer failure or damage is attributable to the use of a
non-HP or refilled ink cartridge, HP will charge its standard time and materials
charges to service the printer for the particular failure or damage.
product which is covered by HP's warranty, HP shall either repair or replace the
product, at HP's option.
covered by HP's warranty, HP shall, within a reasonable time after being notified
of the defect, refund the purchase price for the product.
the defective product to HP.
Duration of Limited Warranty
1 year
1 year
ENWW