Troubleshooting - Medela symphony Manual De Instrucciones

11. Troubleshooting

If the breast Check whether electrical outlet power/battery is available.
pump is not
Check that the device is switched on.
running
Check whether program card is inserted correctly in the card
compartment on the back of the breast pump.
If there is low Assemble the pump kit in accordance with the instructions in
Section 8.
or no suction
• Check whether all connections of the pump kit and breast pump
are secure.
• Make sure that the breast shield forms a complete seal around the
breast.
• The white membrane must lie flat against the yellow valve head.
• Check that the yellow valve head and white membrane are clean
and not damaged.
• The ends of the tubing must be firmly connected to the connector
and the opening in the membrane cap.
• The protective membrane and membrane cap should be correctly
assembled and the membrane cap must be firmly fitted to the
breast pump membrane to form a seal.
• The protective membrane must be intact.
• Do not kink or pinch the tubing during expression.
• All components must be completely dry.
Yellow Valve Head and Membrane Check
• Remove and separate valve from the membrane.
• Inspect the yellow valve head for chips or cracks. Inspect the white
membrane for holes or tears. If flawed or damaged, replace the
yellow valve head and/or white membrane prior to pumping.
• Wash yellow valve head and white membrane per Cleaning
Instructions in
Sections 4-6.
• Reassemble. Make sure the white membrane lays flat on the yellow
valve head, and if it does not, replace the yellow valve head and/or
white membrane prior to pumping.
Breast Shield and Breast Shield Connector Check
• Inspect breast shield and breast shield connector to make sure
there are no cracks and they securely attach to each other.
• Make sure the breast shield forms a complete seal around the
breast.
Other Checks
Inspect the following to check for damage and secure connections.
• Secure tubing adapter to the breast shield connector.
• Test vacuum. If suction is not improved, contact Medela Customer
Service at 1-800-435-8316.
Tubing Check
• If damaged replace prior to pumping.
• Inspect tubing for damage and secure connections.
• Check that the ends of the tubing are firmly connected to the
connector and the opening in the membrane cap.
• If single pumping, make sure only one membrane cap is seated.
Take care not to kink or pinch tubing.
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If there is an 1. Place the pump set into the bottle holder.
overflow
2. Turn off the pump and unplug the power cord from the
electrical outlet.
3. Use a damp (not wet) cloth to wipe the pump and membrane
area.
4. If there is milk in the tubing:
Remove tubing, protective membrane and membrane cap
and clean in accordance with Section 7. Shake out any
drops of water from the tubing and hang up the tubing to dry
or let the pump run with tubing attached until dry.
If there is condensation in the tubing:
Let the pump run with tubing attached until dry.
5. When components are completely dry, reassemble breast
pump and accessories set.
Condensation or • Turn off the pump and unplug from power source.
Milk in Tubing
• Use a damp (not wet) cloth to wipe the pump.
• Refer to cleaning instructions "Tubing Cleaning" Section 7.
• If necessary, clean the pump kit.
• When components are completely dry, reassemble breast
pump and kit.
No "Let-Down" • Ensure your breast pump kit is assembled correctly and
or Breast milk suction is available.
Expression
• Relax and take a 10-15 minute break, if let down is not
achieved after 2 consecutive pumping sessions.
• Consult with a healthcare or lactation professional if
expression does not occur.
If you have not resolved the problem with your breast pump or your
have further questions, please contact Medela Customer Service at
1-800-435-8316 or fill out the contact us form at
www.medelabreastfeedingus.com.
Questions? Visit www.medela.com or call us at 1-800-435-8316. 23