Johnson Controls tyco 3G4000W Manual página 39

Table 15: LED signal indications
Number of Number of Blue
Red Flashes Flashes
2 Off
3 Off
1 Flashing
1 On
3G4000W 3G (HSPA) WIRELESS ALARM COMMUNICATOR INSTALLATION MANUAL 5.0
Trouble Type
Battery Trouble
Input Power Trouble
Insufficient Signal
Strength
Radio or SIM Trouble
Trouble Notes
• Verify that the battery is plugged
into the BAT terminal.
• A new battery may not be fully
charged. Typically it takes 1 hour
or less to charge the battery to
7.2 VDC or higher.
• Verify the input DC voltage is
13.8 VDC and at least 500 mA
can be supplied if powering the
3G4000W from a source other
than the listed transformer.
• Replace the battery if it is not
possible to charge it to at least
7.2 V.
• Verify the input DC voltage is
13.8 VDC and at least 500 mA
can be supplied if powering the
3G4000W from a source other
than the listed transformer.
• Ensure the antenna is fully
secured to the antenna
connector.
• If the SIM is active, connect
a battery and test alternate
locations looking for good
or excellent signal strength
indication.
• Connect an antenna extension kit
if the insufficient signal strength
trouble cannot be cleared by
relocating the 3G4000W.
• Ensure the SIM card is inserted
correctly and is held firmly in
place.
• Ensure the antenna is secured.
• Ensure the SIM card has been
provisioned correctly, and is the
correct SIM card for the product
(3G SIM, not LTE).
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