Activating The Sim Card; Carrier Scanning Due To Insufficient Signal Strength; Creating A New Account Within The Dls Software - Johnson Controls tyco 3G4000W Manual

Activating the SIM card

The 3G4000W cellular alarm communicator requires a data only SIM card in 3FF Micro size. Activate
the SIM card with an appropriate data and billing plan prior to installing the communicator.
To activate the SIM card, ensure you have the best signal strength by completing the following
steps:
1. Remove the front cover by inserting a screwdriver into each of the slots at the bottom of the
enclosure and pushing down.
2. Apply power (DC and/or battery).
- If the signal strength is adequate, the SIM card activates. The red LED is on solid, the blue
LED is off and the signal strength LEDs display the average signal strength. In this state, the
3G4000W is registered to the cellular network. If the signal strength is too low or the bottom
signal LED is off or flashing, the 3G4000W scans for carriers with sufficient signal strength.
For more information, see
- If the signal strength is too low, the SIM Card does not activate. The red LED flashes, the
blue LED is off and the signal strength LEDs display the average signal strength. In this state,
the 3G4000W is unable to register to the cellular network because it is inactive. The signal
strength indicated is from any nearby cell tower, including cellular towers belonging to
non-roaming partners, and does not necessarily reflect the signal strength of the intended
network. The 3G4000W remains in this state until the SIM activates.
After successfully registering on the 2G or 3G cellular network, the 3G4000W indicates signal
strength. When the 3G4000W connects to a carrier with sufficient signal strength, the minimum
of bottom signal strength LED is on solid to indicate that the SIM card is activated.
3. After the SIM card activates, the 3G4000W prompts you to create an account within the DLS
software. For more information, see

Carrier scanning due to insufficient signal strength

The 3G4000W scans the surrounding cellular network and connects to the carrier. When this action
is being performed, all four LEDs activate to show a scanning sequence. The LEDs cycle from
top to bottom and then bottom to top. This cycle continues until the 3G4000W is connected to a
carrier with sufficient signal strength. This process can take several minutes. The carrier scanning
sequence repeats until complete.

Creating a new account within the DLS software

To create a new account within the downloading software:
1. Open the downloading software.
2. On the DLS software start page, click New Account.
3. Enter a name for the account.
From the Panel Type list, select 3G4000W V5.0.
4.
5. Select SMS as the connection type.
6. Enter the phone number of the SIM card.
3G4000W 3G (HSPA) WIRELESS ALARM COMMUNICATOR INSTALLATION MANUAL 5.0
Carrier scanning due to insufficient signal
Creating a new account within the DLS
strength.
software.
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