Chapter 4
Troubleshooting
Table 4-1
LED Indications and Corrective Action (continued)
Symptom
One or more DC output
LEDs are blinking amber.
The power supply module
LEDs are on but are not
bright.
Diagnosing Problems
Table 4-2
Common Problems and Solutions
Symptom
The RPS 2300 cannot back up the
connected port.
RPS 2300 power is not available.
78-17647-02
Possible Cause
The RPS port is in standby mode
after providing power to another
connected device.
No AC power connection or both
power supply modules are faulty
or not connected.
The connected device is
receiving power from the RPS
2300.
This section describes problems you might encounter with the RPS 2300.
Table 4-2
describes how to detect and resolve these problems.
Possible Cause
The RPS cable is loose or is
not connected properly.
A higher priority port is being
backed up.
The port is in standby mode.
A hardware fault condition
occurred.
Cisco Redundant Power System 2300 Hardware Installation Guide
Diagnosing Problems
Corrective Action
Press the Standby/Active button to
put the RPS into active (or ready)
mode. Use the Select and
Standby/Active buttons to change
the RPS port into active mode.
Check the AC external power
•
connection.
Verify that the power supply
•
modules are properly inserted
and secured to the RPS 2300.
Verify that the PS OK power
•
supply module LEDs are green.
Resolution
Reconnect the cable to the RPS
2300. Press the Select button,
then the Standby/Active button
to put the RPS 2300 in active
mode.
Assign a higher port priority to
the selected port.
Place the RPS 2300 in active
mode.
Replace the RPS 2300.
4-3