6. Storage and Service
6.1 Storage
First turn the UPS system OFF: press the "OFF" switch to turn power off at the UPS system's outlets, then
disconnect the UPS system's power cord from the wall outlet. Next, disconnect all equipment to avoid battery
drain. If the UPS system will be stored for an extended period of time, recharge the UPS system's batteries fully
every three months by plugging the UPS system into a live AC outlet and allowing the UPS system to charge
for 4-6 hours. If the UPS system's batteries are left discharged for an extended period of time, they may suffer a
permanent loss of capacity.
6.2 Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more
information on service, visit www.tripplite.com/support. Before returning your product for service, follow these
steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not
originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here
you can request a Returned Material Authorization (RMA) number, which is required for service. This simple
on-line form will ask for your unit's model and serial numbers, along with other general purchaser
information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct,
indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized
Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized
Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of
the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the
product for service using an insured carrier to the address given to you when you request the RMA.
7. Warranty Registration
WARRANTY REGISTRATION
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You'll be automatically entered into a
drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Regulatory Compliance Identification Numbers: For the purpose of regulatory compliance certifications and identification, this Tripp Lite
product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all
required approval markings and information. When requesting compliance information for this product, always refer to the series
number. The series number should not be confused with the marking name or model number of the product.
FCC Notice, Class A
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense. The user must use shielded cables and connectors with this equipment. Any changes or modifications to this equipment not
expressly approved by Tripp Lite could void the user's authority to operate this equipment.
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.
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1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
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