Troubleshooting - melitta BARISTA TS SMART Manual De Instrucciones

12 Troubleshooting

If the actions listed below fail to rectify the problems or other problems not listed here
occur, contact our hotline (local rate).
The service number can be found on the lid of the water tank or in the Service area of our
website.
Problem
Coffee only emerges
from the outlet in drips.
Coffee does not flow.
Fill beans appears on
the display although the
bean container is full.
Loud grinder noise.
Brewing unit cannot be
inserted after removing.
System error appears on
the display.
The appliance can be
operated using the Melit-
ta-Connect-App.
Cause
Grinding fineness too
fine.
Appliance soiled.
Appliance is covered
inside with limescale.
Water tank not filled or
inserted incorrectly.
Brewing unit clogged.
Beans do not drop into
the grinder.
Foreign object in the
grinder.
Brewing unit is not cor-
rectly locked.
Drive is not in the correct
position.
Software problem.
No Bluetooth connec-
ƒ
tion.
Appliance reset to its
ƒ
factory settings.
The Smartphone is
ƒ
outside the reception
range.
Another Smartphone
ƒ
is already connected to
the appliance.
Action
Set a coarser grinding fineness (see sec-
ƒ
tion 8.9 on page 55).
Clean the brewing unit (see section 9.3 on
ƒ
page 57).
Run the cleaning programme (see sec-
ƒ
tion 9.6 on page 59).
Descale the appliance (see section 9.7 on
ƒ
page 59).
Fill the water tank and ensure it is
ƒ
positioned correctly (see section 4.7 on
page 46).
Clean the brewing unit (see section 9.3 on
ƒ
page 57).
Tap lightly on the bean container.
ƒ
Clean the bean container.
ƒ
Coffee beans too oily. Use different coffee
ƒ
beans.
Contact the hotline.
ƒ
Check that the handle for the brewing unit
ƒ
locking mechanism is correctly engaged
(see section 9.3 on page 57).
Press and hold the "My Coffee/Recipes"
ƒ
button. Also press the ON/OFF button. The
appliance initialises. Release the buttons
again.
Switch the appliance off and on again (see
ƒ
section 4.1 on page 42).
Contact the hotline.
ƒ
Establish the Bluetooth connection for the
ƒ
first time (see section 4.4 on page 44)
The Smartphone does not support the
ƒ
Bluetooth function.
Bluetooth connection not activated on the
ƒ
Smartphone.
Re-connect the appliance with the Smart-
ƒ
phone for the first time (see chapter 4.4 on
page 44).
Bring the Smartphone into the reception
ƒ
range (max. 5 - 10 m).
Close the App on the connected Smart-
ƒ
phone.
Troubleshooting
63