ENGLISH
8. TROUBLESHOOTING
If there is a fault, before contacting Cecotec Technical Support Service, make sure it is not
-
caused by an improper use and check the following table to try and solve the problem on
your own.
In most cases, the user itself can solve technical faults easily.
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Fault
Possible cause
The device
Blown fuse
does not
Power cut.
work
The buttons
The buttons have been
fell off their
accidentally released.
bracket on
the control
panel.
The buttons
There is dirt under the
cannot be
buttons.
easily used.
The fan does not operate continuously in this
mode: Fan heating
After use, there is some noise and air flow
near the control panel.
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Possible solution
Check the circuit breaker.
Check if the kitchen light or any other
appliances work.
You can remove the buttons.
Place the buttons again in their bracket
on the control panel and push them into
place so that they fit together and can be
used normally.
You can remove the buttons.
To detach the buttons, you just need to
remove them from their bracket.
Alternately, you can press the lower edge
on every button so they tilt and are easily
removed.
Clean the buttons carefully with a cloth
and soapy water.
Dry them with a soft cloth.
Do not use detergents or abrasive
sponges.
Do not immerse them in water, nor wash
them in the dishwasher.
Do not remove the buttons too often so
that their brackets remain stable.
This is normal, it is due to a better heat
distribution and oven performance.
The cooling fan is still active to prevent
high moisture conditions in the
interior and to cool down the oven for
convenience. The cooling fan will turn off
automatically.
Food is not cooked enough on the time
indicated in the recipe.
Uneven toasting
The light does not turn on.
Warning - risk of electric shock
Incorrect repairs can be dangerous. A damaged cord repair or replacement can only be carried
out by authorised technical personnel. If the device is defective, unplug it from the power supply
or switch off your home circuit breaker. Contact the Technical Support Service of Cecotec.
Maximum operation time
The maximum operation time on this device is 9 hours, so that the circuit breaker does not trip.
Light bulb slot
To light up the oven interior, your device features one or many long-lasting, LED light bulbs.
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If a LED light bulb or the light bulb glass cover are defective, contact Cecotec Technical
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Support Service. You must never remove the light bulb cover.
ENGLISH
You are using a different temperature to
the recipe one. Check the temperature
again.
The amount of ingredients is different to
the recipe one.
Check the recipe again.
The temperature setting is too high, or it is
not placed on the correct level. Check the
recipe and settings again.
The surface finish, colour and/or material
of the cookware used was not the best
option for the selected function. When
using radiation heat, as well as using the
upper + lower heating elements, use oven
cookware with a matt finish, dark in colour
and light in weight.
You must replace the light bulb.
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HEXA V 3000 BLACK