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Useful information
Warranty & service
FAQs and Troubleshooting
• On no account open the appliancehousing!
• Installation, maintenance and repairs may only becarriedout by a suitably qualified and
competent person in strict accordance with current national and local safety regulations.
• Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot
be held liable for unauthorised work. Ensure current is not supplied until after maintenance or
repair work has been carried out.
PROBLEM
The oven does not heat up
A noise can be heard after a cooking programme
The lighting is not working
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POSSIBLE CAUSE AND REMEDY
•
The oven may not be switched on. Switch the
oven on.
•
The clock may not be set. Set the clock.
•
Check to see if the required settings have been
applied.
•
A household fuse may have blown or a circuit
breaker may have tripped. Replace the fuses or
reset the circuit. If this happens repeatedly, call
an authorised electrician.
•
The cooling fan remains switched on after the
end of a cooking programme.
•
Disconnect the appliance from the electricity
supply: Switch off and unplug at the socket, or
disconnect the fuse, or switch off at the isolator
as appropriate.
•
Turn the lamp turn anti-clockwise to release it
and then pull it downwards to take it out.
•
Replace it with a new incandescent lamp.
•
Refit the lamp cover and turn it clockwise to
secure it.
•
Reconnect the appliance to the mains electricity
supply
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Useful information
PROBLEM
Cakes and biscuits are browning unevenly
A fault code appears in the display:HE1
A fault code appears in the display:HE2
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POSSIBLE CAUSE AND REMEDY
•
There will always be a slight unevenness. If
browning is very uneven check that the correct
temperature was set and that the correct shelf
level was used.
•
Temperature sensor error
•
Call local service centre
•
Probe temperature sensor error
•
Call local service centre
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