PROBLEM
Grinder does not
grind all beans
Severe overdose
Severe underdose
Underdosed
Coffee is not
running from
the portafilter
Coffee runs out
too quickly
Coffee runs out
too slow
No crema
Coffee is too cold
No steam
30
POSSIBLE CAUSES
•
Not enough beans in hopper.
•
Single basket used in double
filter mode.
•
Double basket used in single
filter mode.
•
Grind adjusted to finer grind.
•
The coffee grind is too fine.
•
Water tank is empty.
•
The coffee grind is too coarse.
•
The coffee grind is too fine.
•
Coffee beans are stale.
•
Cups are cold and causing
temperature of extraction
to reduce.
•
Milk not heated enough
(if making milk-based drink).
•
Steam wand is blocked.
•
Water tank is empty.
WHAT TO DO
Refill hopper or use manual mode.
Select the correct filter size.
Select the correct filter size for your next
dose, then 'Reset Auto Dose Time' – refer to
page 23.
Use 'A Bit More' to reach the ideal dose.
Refer to page 14 'Setting the Grind Size' and
refer to page 19 'Extraction Guide'.
Fill water tank.
Refer to page 14 'Setting the Grind Size' and
refer to page 19 'Extraction Guide'.
Refer to page 14 'Setting the Grind Size' and
refer to page 19 'Extraction Guide'.
Use freshly roasted coffee beans with a
'Roasted On' date and consume between
5-20 days after that date.
Pre-heat cups.
When the base of the jug becomes hot to
touch this is when the milk is heated at the
correct temperature. Refer to pages 20-21
'Texturing Milk' section.
Use the pin on the end of the provided
cleaning tool. If steam wand remains blocked,
refer to page 27 'Cleaning the Steam Wand'
for detailed cleaning process.
Fill water tank.