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5
Troubleshooting
Even if you use your scooter properly a technical problem may occur despite this.
In this case, contact your local specialist dealer.
WARNING
NEVER repair your scooter yourself attempting to solve the problem.
For failures at the operating console you need to contact the specialist dealer. He decides if
the console needs to be reprogrammed.
The following symptoms may indicate a serious problem. Therefore contact your specialist dealer
always if you spot any of following deviations:
Strange sound;
Frayed/damaged wiring harnesses;
Cracked or broken connectors;
Uneven tread wear at one of the tyres;
Jerky movements;
Scooter deflects to one side;
Damaged or broken wheel assemblies;
Scooter does not switch on;
Scooter is powered, but does not move to the front or back.
In case of a possible problem, a system code is displayed by the blinking LED of the possible
problem indicator, see §3.6.1 (16). The following table summarises the possible system codes
(number of blinks). Some problems can be solved by yourself. For all problems marked in grey,
consult your specialist dealer.
Table 1: Troubleshooting
Code
Problem
Battery voltage low
1
Fault by low battery
2
voltage
Fault by high battery
3
voltage
Current limit has been
reached
Or
4
Temporary stop due to
high
controller
temperature
Risk of injuries and damage to the scooter
Meaning
(Sound signal goes on)
The scooter switches OFF automatically if battery voltage drops below 21.0 V.
Recharge the battery. For more information see § 3.6.
Battery voltage is low.
Recharge the battery.
Check battery, associated connection and wiring.
Battery voltage is high.
This may occur if battery is overcharged, for example while driving down a long
slope. In such cases, reduce your speed to minimize charging of battery.
Maximum current rating of motor has been exceeded for too long.
because the scooter has stalled. Switch the scooter off. Wait a few
minutes and switch it back on.
caused by a motor fault. Check motor, its associated connections and
wiring.
Scooter switches off automatically when temperature of controller or motor
gets too high. This can be caused by:
driving up a long, steep slope;
an ambient temperature which is too high;
leaving the scooter in the sun for too long.
By switching the scooter off, all components are able to cool down. When the
temperature is back to normal, the scooter can be started again. But we advise
to leave it OFF for 5 more minutes to let it cool down completely.
21
EN
Sedna
2023-05
Troubleshooting
NL

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