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LIMITED WARRANTY
What is Covered
This warranty covers any defects in materials or workmanship of the GenTent
Safety Canopy
®
under normal use in forecast winds up to seventy mph and snow loads up to eighteen inches,
with the exceptions stated below.
How Long Coverage Lasts
The warranty runs from the date on your GenTent
order receipt. Warranty period is one (1)
®
year for all Westinghouse branded GenTent models.
What is not Covered
This warranty does not cover issues resulting from improper installation or issues resulting
from not adhering to the Warnings and Cautions as stated in this GenTent Product Installation
and Safety Manual. This warranty does not cover fading or discoloration caused by exposure
to sunlight or chemicals, slight fabric color mismatches, or deterioration due to exposure to
chemicals. This warranty does not cover abuse, misuse, or neglect including, but not limited
to; lost parts, over tightening clamps, blocking a running portable generator exhaust with
parts of the GenTent, or rips, tears or breaks due to sharp and/or heavy and/or falling objects.
This warranty does not cover issues arising because of modifications made to your portable
generator or to the GenTent
that have not been specified by the manufacturer.
®
GenTent products or components returned without an RMA and proof of purchase are not
covered (see How to Get Service). Also, consequential, and incidental damages are not
recoverable under this warranty. Some states do not allow the exclusion or limitation of inci-
dental or consequential damages, so the above limitation or exclusion may not apply to you.
What GenTent Safety Canopies LLC Will Do
During the term of this Warranty, GenTent Safety Canopies, LLC will repair any GenTent
canopy or replace any GenTent frame or clamp component that proves to be defective in
materials or workmanship. In the event repair of a GenTent canopy is not possible, GenTent
Safety Canopies will replace your GenTent canopy with a new GenTent canopy of similar
composition and price.
How To Get Service
Contact GenTent Safety Canopies LLC by emailing customercare@gentent.com, calling
781-334-8368 or writing us at the address below to discuss your Warranty concern. You must
provide a copy of the original receipt or packing slip that you received as part of your purchase.
GenTent Safety Canopies, LLC
Attn: Customer Warranty Service
99 Pine Road
Brentwood, NH 03833
How State Law Applies
This warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state.
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