6.4
Result Messages
When the instrument notifies you of alerts and errors, you should immediately respond to the condition.
The following codes and messages may be displayed on the display window of the BD Veritor Plus Analyzer and/or in the RECORD.CSV
file that may be downloaded from the BD Veritor Plus Analyzer (See section 4.8 for download instructions).
When the system encounters an alert or error condition, the result number and message is usually displayed.
Result Number
SYSTEM ALERTS
01
POSITIVE CONTROL LINE
02
03
05
06
07
08
09
Message
Varies according to test
Successful test execution
type
The positive assay control
INVALID
line is outside the normal
CONSULT MANUAL
range.
TEST WAS
The test device was removed
REMOVED
while the run was in
REINSERT
progress.
TEST DEVICE
BACKGROUND INVALID
The assay background area
CONSULT MANUAL
is outside of the normal
ERROR 05
range.
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 06
ANALYZER
A hardware anomaly has
FAILURE
occurred.
CALL BD
ERROR 07
ANALYZER
A high ambient light
FAILURE
condition has been detected
CALL BD
or a hardware anomaly has
ERROR 08
occurred.
ANALYZER
FAILURE
A hardware anomaly has
CALL BD
occurred.
ERROR 09
CAUTION
Possible Cause(s)
None required.
On first occurrence, repeat the assay. On subsequent
occurrences, contact BD.
That run is invalidated. The device may be re-inserted to
begin a new run.
Remove the device and cycle the instrument power.
• If the instrument displays an error during power-on,
contact BD.
• If no error message appears, obtain an additional
sample and repeat the assay. If the issue recurs,
contact BD.
Contact BD.
Contact BD.
On first occurrence, move the unit to a lower ambient light
condition.
In case of persistent recurrence, contact BD.
Contact BD.
Corrective Action(s)
23