TROUBLESHOOTING
EN
PROBLEM
The
button does not light up when pressed.
The machine does not brew coffee.
The machine does not dispense steam when the
button is pressed. Steam comes out but the
milk is not foamy.
Water leaks from the dispenser head during use
Short, repeated beeps and flashing triangle
symbol
Triangle symbol
flashing rapidly
Water leaks from inside the machine
Water leaks from the water tank after filling
Drops of coffee overflow from the capsule when
the machine starts brewing
If the problem persists, contact an authorized service centre.
38
SOLUTION
Check the mains power connection; check the mains switch on your fuseboard.
Proceed as follows:
- Fill the water tank; return it to its place, making sure it is properly inserted.
- Remove the capsule holder from the dispenser head.
- Wait for the
button to light up (machine ready to brew).
- Place a recipient under the dispenser head and press the coffee dispenser button.
- Allow the machine to dispense water for a few seconds.
- Interrupt the operation
- Insert a new capsule in the capsule holder and click it into place in the dispenser head; dispense coffee as shown in the instructions.
Scenario a) If the steam symbol on the outer dial is lit, wait for the steam button to light up.
Scenario b) If the steam symbol on the outer dial is not lit, press the steam button and wait for this button to light up (reheat).
Possible obstruction of dispenser: switch the machine off; allow it to cool down (at least one hour); remove obstructions from the
Scenario c)
outlet holes in the steam wand.
Insert a new capsule in the capsule holder; twist the handle to click it into position and proceed to brew coffee as shown in the instructions.
Proceed as follows:
- Switch the machine off.
Fill the water tank.
- Place a recipient under the steam wand and press the
- Switch on the machine and wait about 10 seconds for the
Descale the machine
Switch off the machine and remove the plug from the power socket.
Empty the tank and apply pressure to the transparent rubber washer in the intake valve inside the tank.
Minor dripping during the first couple of seconds of brewing is normal.
button.
button to light up.