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Idiomas disponibles
SMA Solar Technology AG
11 Troubleshooting
11.1 Event Messages
Event number
1302
3701
6112
6202
6501
Operating manual
Message, cause and corrective measures
Line conductor(s) or neutral conductor not connected
One or more line conductors or the neutral conductor is not connected cor-
rectly.
Corrective measures:
• Check AC connection and correct if necessary.
Residual current
A DC residual current has been detected between EV Charger and vehicle.
Corrective measures:
• Check the user interface of the vehicle for an error message.
• Disconnect EV Charger and vehicle and reconnect to reset the error
message.
Watchdog reset
1 task has not triggered the software watchdog.
Corrective measures:
• Contact the Service.
Self-diagnosis > DI converter error
The external component DI converter reports an error.
Corrective measures:
• Contact the Service.
Self-diagnosis > The internal temperature exceeds a permissible maxi-
mum value
The product has switched off because the internal temperature is above the
maximum permissible value.
Corrective measures:
• Wait until the product has cooled down.
• If this message is displayed frequently, contact the Service.
11 Troubleshooting
EVCxx-10-BE-en-11
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