Bebeconfort ECE R129 Manual Del Usuario página 18

What to do in case of defects:
Should problems or defects arise, your first point of contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is recognized by them(1). You must present your
proof of purchase, made within the 24 months preceding the service request. It is easiest if you
get your service request pre-approved by us. If you submit a valid claim under this warranty,
we may request that you return your product to the authorized dealer or retailer recognized
by us or that you ship the product to us in accordance with our instructions. We will pay for
shipment and for return freight if all instructions are followed. Damage and/or defects neither
covered by our warranty nor by the legal rights of the consumer and/or damage and/or defects with
respect to products that are not covered by our warranty can be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable consumer legislation, which may vary from
country to country. The rights of the consumer under applicable national legislation are not affected
by this warranty.This warranty is provided by Dorel Netherlands.
We are registered in The Netherlands under company number 17060920. Our trading address is
Korendijk 5, 5704 RD Helmond, The Netherlands, and our postal address is P.O. Box 6071, 5700 ET
Helmond, The Netherlands.
The names and address details of other subsidiaries of the Dorel group can be found on the last page
of this manual and on our website for the brand concerned.
(1) Products purchased from
retailers or dealers that remove or change labels or identification numbers are considered
unauthorized. Products purchased from unauthorized retailers are also considered unauthorized.
No warranty applies to these products since the authenticity of these products cannot be
ascertained.
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