TROUBLESHOOTING
Why won't my unit turn
on?
Operation
Why is my food not crispy
or
Cooking
fried evenly?
Why is my food
undercooked?
Why is my food
overcooked or burned?
Why does condensation
and steam come out of my
unit?
Cleaning
Are the parts dishwasher
safe?
How do I clean tough-to-
remove food residue from
my accessories?
Make sure your unit is plugged into a functional outlet .
Make sure the oven door is closed .
Call Consumer Service at 1-800-726-0190 .
Some foods may require more oil than others . If not crispy enough, spray, brush or add some oil on the
food .
Make sure food is spread evenly in one single layer in the AirFryer Basket with no overlap . If food still
overlaps, toss or flip food halfway through cooking cycle .
Food may need additional cooking time . Make sure to check periodically until food reaches desired
brownness . Do not leave oven unattended .
If you put too much food in the basket, try with smaller batches of food and single layers, rather than
stacking food on top of each other .
The temperature might be too low . Use the Selector Dial to increase temperature .
Food may need additional cooking time . Make sure to check periodically until food reaches desired
brownness . Do not leave oven unattended .
Cooking time and temperature may need to be reduced – start checking foods about 5 to 10 minutes
before the end of the suggested cooking time .
Make sure food is spread evenly in one single layer in the AirFryer Basket with no overlap . If food still
overlaps, toss or flip food halfway through cooking cycle .
When preparing greasy foods, oil may leak into the pan and it produces steam . This will not affect the
unit or the end result . It may fog up the viewing window on the sides or corners .
When preparing foods with a high moisture content, the water evaporates out of the food and causes
condensation . This will not affect the unit or the end result . It may fog up the viewing window on the
sides or corners
The pan, basket, or bottom oven may contain grease residue from previous use . Make sure all
accessories and oven parts are properly cleaned after each use .
Accessories are not dishwasher safe; hand-wash with warm, sudsy water .
To remove baked-on grease, soak the accessories in hot, sudsy water or use a nonabrasive cleanser .
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