Precision™ SCS System with MultiWave Technology Physician Trial Kit
Customer Service - USA
In USA, to order replacement parts, or
for answers to any questions you might
have, please contact the Customer Service
Department:
• Phone: (866) 360-4747, +1 (661)
949-4747
• Fax: +1 (661) 949-4022
Corporate Headquarters:
Boston Scientific Neuromodulation
25155 Rye Canyon Loop
Valencia, CA 91355 USA
Customer Service - Outside
USA
For Physicians, if you have any other
questions or need to contact Boston
Scientific, choose your locality from the
contact list at the end of this document.
For Patients, if you have a specific question
or issue, please contact your healthcare
professional.
Limited Warranty
Boston Scientific Corporation warrants to
the patient that the Remote Control Device,
Charger System (Charger and/or Charger
Base Station) and Trial Stimulator are free
from defects in workmanship and materials
for a period of one year from the date of
purchase.
If a Remote Control Device or Trial Stimulator
fails to function within normal ranges
within one year after the date of purchase,
Boston Scientific will replace the device or
component with a functionally equivalent
device or component made by Boston
Scientific. No other relief whatsoever is
Physician Trial Kit Insert
6
90877412-04 REV A 6 of 94
available under this limited warranty. The
limited warranty for a replacement device or
component will last only for one year after
the date of purchase. Claims under this
limited warranty are subject to the following
additional conditions and limitations:
1. The product registration card must be
completed within 30 days of purchase and
returned to:
In USA: Boston Scientific
Outside USA: your healthcare
professional.
2. Boston Scientific must confirm the device
or component failure.
3. The device or component must be
returned within 30 days after it fails to
function within normal ranges. Return to:
In USA: Boston Scientific
Outside USA: your healthcare
professional.
4. That device or component will be the
property of Boston Scientific.
5. This limited warranty does not include
failures to function within normal ranges
caused by:
a) fire, floods, lightning, natural disasters,
water damage and other calamities
commonly defined as "Acts of God";
b) accident, misuse, abuse, negligence,
or the customer's failure to operate
the device or component in
accordance with manufacturer's
instructions;