Clarity XLC7BT Guía De Referencia Rápida página 32

TROUBLESHOOTING
XLC7BT
correctly. (The circular metal contacts on battery need to touch the
metal springs inside battery compartment.)
• Verify the telephone is in the correct dialing mode: Tone (touch) or Pulse
(rotary).
• Make sure you are in the usable range of the base station.
The phone does not ring when you receive a call:
• Make sure the RINGER switch on both handset and base is set to ON.
• Verify the AC adapter is securely plugged into the AC outlet,
the base and the telephone.
• Verify the telephone line cord is securely plugged into the wall jack and
the telephone.
• Make sure you are within the usable range of the base station.
• You may have too many extensions on your line. Try unplugging a few
devices.
Noise, interference or other calls heard while using the handset:
• Make sure you are within the usable range of the base station.
• Make sure the handset battery is fully charged.
• Try relocating the base unit to another location.
• Make sure the AC adapter is not plugged into the wall outlet with other
appliances.
Phone will not hold charge:
• Make sure the charging contacts on the handset and base are free of
dust and dirt. While unplugged, clean the contacts with a soft cloth.
• Make sure IN USE / CHARGE light on the base is lit when the handset is in
the cradle.
• If necessary, replace the handset battery.
Difficulty in placing or receiving calls:
• Move closer to the base and try again.
• Make sure you have selected the correct dialing mode, tone or pulse.
• Make sure the AC adapter is not plugged into a wall outlet with other
appliances. Disconnect for 5-10 seconds then reconnect. Place the
handset back on the base and reinsert the AC adapter.
• Make sure the handset battery is fully charged.
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XLC7BT User Guide RevB.indd 30 9/18/17 11:18 AM