Troubleshooting - Clarity XLC7BT Guía De Referencia Rápida

XLC7BT
I cannot add and connect my cell phone or headset to the telephone base.
• Make sure you have cellular coverage and the Bluetooth function of your
cell phone or headset is turned on. See the user's manual of your cell
phone or headset for more information.
• Make sure that the telephone base is in discoverable mode.
• Carefully follow the pairing instructions. Make sure that your Bluetooth
cell phone or headset is not connected to any other Bluetooth device, and
is connected to the telephone base and active on the device list.
• Remove Clarity XLC7BT from your cell phone's hands free device history
list (see the user's manual of your cell phone for more information).
• Turn off your cell phone or headset, and then turn it on again.
• For some cell phones, you must authorize Clarity XLC7BT device in your
cell phone's Bluetooth feature. See the user's manual of your cell phone
for more information.
• Most cell phones have the Bluetooth feature in the connection or setup
menus. Please refer and then look for the Bluetooth menu in the settings
or connection menu. In the Bluetooth menu, select the option to search
for or add new devices.
• Reset the telephone base. Unplug the unit's electrical power. Wait for
approximately 15 seconds, and then plug it back in. Repeat the above sug-
gestions.
The PIN on the telephone base does not work.
• Make sure you enter the correct PIN. The default PIN is 0000.
Can the XLC7BT help the poor cell phone reception in my house?
• If your cell phone has poor reception in your home, the XLC7BT cannot
improve the reception. However, if there is a location in your house with
better reception, you can leave your cell phone at that location while
you use the XLC7BT cell line. In order for this to work, the telephone base
must be within 30 feet of the cell phone.
The unit will not operate / no dial tone:
• Verify the AC adapter is securely plugged into the AC outlet, the base
and the telephone.
• Verify the telephone line cord is securely plugged into the wall jack and
the telephone.
• Make sure the handset battery is fully charged.
• Make sure the battery has been placed in the battery compartment
XLC7BT User Guide RevB.indd 29

TROUBLESHOOTING

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9/18/17 11:18 AM