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Montblanc International Guarantee - Montblanc MB M13.21 Manual Del Usuario

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Montblanc International Guarantee

The following Montblanc International Guarantee applies to Montblanc Products sold or presented for
guarantee service in any country (including the United States of America, Canada and Australia).
What the Montblanc International Guarantee Covers and For How Long
Some parts of your Montblanc watch will experience natural wear and tear during the course of its everyday
use. Regular oiling of the watch's components and the removal of any lubricant that has become dirty
through contact with metal will guarantee the continued smooth operation of your watch. We recommend
that you have this service carried out every five (5) years.
Your Montblanc Product has been manufactured according to the high quality standards of Montblanc with
all the care and patience dedicated to them by our devoted craftsmen. Nevertheless, the Montblanc Product
is covered by this Montblanc International Guarantee against defects in manufacturing and materials. Please
contact one of the authorised Montblanc boutiques, Montblanc dealers or Montblanc service centres located
around the world and they will be able to provide guarantee service as defined herein (for a complete list
of authorised Montblanc boutiques, Montblanc dealers and Montblanc service centres, please consult the
Montblanc website www.montblanc.com).
Montblanc warrants its product against defects in materials and manufacturing for a period of two (2) years
from the date of purchase (the "Guarantee period"). If the product is returned during the Guarantee period,
Montblanc will repair or replace any defective Montblanc Product or part free of charge within a reasonable
time after the product is returned, subject to the right to charge for shipping. Upon expiration of the Guaran-
tee period, any repairs will be subject to a service charge.
How to Obtain Service
You may obtain service by bringing or sending the Montblanc Product to your authorised Montblanc bou-
tique, Montblanc dealer or to any Montblanc service centre as further indicated in this service guide. You are
responsible for transportation costs, including but not limited to postage, insurance and packing materials.
We recommend that any shipments to us include certified delivery and insurance.
In order to obtain service through this Montblanc International Guarantee, the returned Montblanc Product
must be accompanied by the original Guarantee Certificate that was included with the Montblanc Product
at the time of purchase, duly completed, dated, stamped and signed by an authorised Montblanc boutique or
Montblanc dealer. Such Guarantee Certificate may only be completed by an authorised Montblanc boutique
or Montblanc dealer.
What is Not Covered under the Montblanc International Guarantee
The Montblanc International Guarantee does not cover:
(a) defects and damages due to loss, theft, fire or other causes beyond our control.
(b) defects and damages resulting from misuse, negligence or accident.
(c) defects and damages caused by improper use (knocks, dents, crushing, etc.), alterations, tampering,
dismantling or services and repairs completed by anyone other than an authorised Montblanc boutique,
Montblanc dealer or Montblanc service centre, or by the use of components or accessories (such as
bottled ink or cartridges) other than those produced or recommended by Montblanc.
(d) defects and damages due to normal wear and tear.
(e) Montblanc Products where the serial number has been removed or is not clearly legible, or where any
part of the original Montblanc Product has been removed, changed, altered, replaced, erased or defaced.
(f) routine maintenance and cleaning.
(g) battery cells, leather straps, rubber and metal bracelets.
Internationale Montblanc Garantie
Die folgende internationale Montblanc Garantie betrifft Montblanc Produkte, die in jedem Land (inkl. der
USA, Kanada und Australien) verkauft wurden oder zu Garantieleistungen vorgelegt wurden.
Zeitraum und Schäden, die von der internationalen Montblanc Garantie abgedeckt sind
Ihr Montblanc Produkt wurde nach den anspruchsvollen Qualitätsstandards von Montblanc mit höchster
Sorgfalt und Pflege von unseren Handwerksmeistern mit leidenschaftlicher Hingabe geschaffen. Den-
noch wird das Montblanc Produkt von dieser internationalen Montblanc Garantie vor Herstellungs- und
Materialschäden geschützt. Um die hier erläuterten Garantieleistungen in Anspruch zu nehmen, wenden
Sie sich bitte an eine autorisierte Montblanc Boutique, einen autorisierten Montblanc Händler oder an ein
autorisiertes Montblanc Service Center, die Ihnen weltweit zur Verfügung stehen (eine ausführliche Liste aller
autorisierten Montblanc Boutiquen, Montblanc Händler und Montblanc Service Center finden Sie auf der
Montblanc Website www.montblanc.com).
Die Montblanc Garantie erstreckt sich auf Material- und Herstellungsfehler am Produkt über einen Zeitraum
von zwei (2) Jahren ab Kaufdatum (die „Garantiezeit"). Bei einer Rückgabe des Produktes innerhalb der
Garantiezeit wird Montblanc das beschädigte Montblanc Produkt vollständig oder in Teilen innerhalb eines
angemessenen Zeitraumes, nachdem das Produkt eingereicht wurde, kostenlos reparieren oder ersetzen.
Die Marke behält sich das Recht vor, Versandkosten zu berechnen. Nach Ablauf der Garantiezeit sind alle
Reparaturen kostenpflichtig.
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