CT coil / HEMS
charging paused
CT coil / HEMS
derating
Loss of
communication
with HEMS
Self-test failure or
processor freeze
Critical temperature
Charging not possible
The house power consumption is too
high to permit charging. The wallbox
starts charging again when power beco-
mes available.
Charging possible
When the house power consumption is
high, the wallbox allows charging only
at a lower power. Once the house power
consumption is normal, the wallbox
allows charging at maximum power.
Charging possible
The wallbox is unable to communicate
with the HEMS network.
› Using the Configuration Manager,
check your network configuration.
› Using the Configuration Manager,
check your HEMS configuration.
Charging not possible
The wallbox has detected an internal
error during a self-test.
› Have the wallbox switched off at the
power supply cabinet. Have the wall-
box switched on again for a reboot.
› If the error still occurs, have the HMI
cable checked for a proper connection.
Charging not possible
This error occurs when the temperature
inside the wallbox is too high.
› If the wallbox does not recover from
the critical temperature state, discon-
nect it from the car. Wait for at least
one hour for the wallbox to cool down.
› If this error occurs more often, make
sure that the wallbox is protected from
heat sources (direct sunlight).
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