Audi Wallbox Manual Del Usuario página 46

46
Wallbox is remotely
set to inoperable*
Communication board
cannot be found*
Wallbox is inoperable
due to unexpected/
internal error
Currently not connec-
ted to the IT systems
of Audi*
Charging not possible
› Check the wallbox settings in your
myAudi App.
› If the error still occurs, contact your
customer support in order to have your
settings checked.
Charging not possible
› Have the wallbox switched off at the
power supply cabinet. Have the wall-
box switched on again for a reboot.
› Have the wallbox checked for a proper
connection between the power board
and the communication board.
Charging not possible
› If the vehicle is connected to the
wallbox, disconnect it. Wait until the
wallbox is idle before reconnecting the
vehicle.
› If the vehicle is not connected to the
wallbox, have the wallbox switched off
at the power supply cabinet. Have the
wallbox switched on again for a reboot.
› If the error is not corrected, contact
your customer support.
Charging possible
Charging is still possible either with re-
cently accepted cards or without access
control.
› Use the Configuration Manager in order
to make sure that the network settings
are correct.