Invalid CT coil
configuration
Relay state
mismatch
Invalid vehicle
communication
Charging not possible
› Have the settings of the DIP-switches
checked to match the configurations
shown in this manual.
Charging not possible
The output relays are welded together.
Warning: Risk of electric shock
If the wallbox is powered on, there
may be live voltage in the charging
connector.
1. Have the wallbox switched off at the
power supply cabinet.
2. If the vehicle is still connected to the
wallbox, unplug the charging cable
from your vehicle and attach the cap
on the cable connector.
3. Have the wallbox switched on again
for a reboot.
4. If the error still occurs, have the
wallbox switched off permanently
and secured. Call your customer sup-
port and have the wallbox replaced.
Charging not possible
Pilot wire might be shorted to ground.
› If the vehicle is connected to the
wallbox, disconnect it. Wait until the
wallbox is idle before reconnecting
your vehicle.
› If the error still occurs when the vehicle
is not connected, inspect the charging
cable and the connector for dirt or
damage.
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