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Warranty

L L u u t t r r o o n n E E l l e e c c t t r r o o n n i i c c s s C C o o . . , , I I n n c c . .
O O n n e e Y Y e e a a r r L L i i m m i i t t e e d d W W a a r r r r a a n n t t y y
For a period of one year from the date of purchase, and
subject to the exclusions and restrictions described below, Lutron
warrants each new unit to be free from manufacturing defects.
Lutron will, at its option, either repair the defective unit or issue a
credit equal to the purchase price of the defective unit to the
Customer against the purchase price of comparable replacement
part purchased from Lutron. Replacements for the unit provided
by Lutron or, at its sole discretion, an approved vendor may be
new, used, repaired, reconditioned, and/or made by a different
manufacturer.
If the unit is commissioned by Lutron or a Lutron approved
third party as part of a Lutron commissioned lighting control
system, the term of this warranty will be extended, and any
credits against the cost of replacement parts will be prorated, in
accordance with the warranty issued with the commissioned
system, except that the term of the unit's warranty term will be
measured from the date of its commissioning.
E E X X C C L L U U S S I I O O N N S S A A N N D D R R E E S S T T R R I I C C T T I I O O N N S S
This Warranty does not cover, and Lutron and its suppliers are not
responsible for:
1. Damage, malfunction or inoperability diagnosed by Lutron or a
Lutron approved third party as caused by normal wear and
tear, abuse, misuse, incorrect installation, neglect, accident,
interference or environmental factors, such as (a) use of
incorrect line voltages, fuses or circuit breakers; (b) failure to
install, maintain and operate the unit pursuant to the operating
instructions provided by Lutron and the applicable provisions
of the National Electrical Code and of the Safety Standards of
Underwriter's Laboratories; (c) use of incompatible devices or
accessories; (d) improper or insufficient ventilation; (e)
unauthorized repairs or adjustments; (f) vandalism; or (g) an
act of God, such as fire, lightning, flooding, tornado,
earthquake, hurricane or other problems beyond Lutron's
control.
2. On-site labor costs to diagnose issues with, and to remove,
repair, replace, adjust, reinstall and/or reprogram the unit or
any of its components.
3. Equipment and parts external to the unit, including those sold
or supplied by Lutron (which may be covered by a separate
warranty).
4. The cost of repairing or replacing other property that is
damaged when the unit does not work properly, even if the
damage was caused by the unit.
R
EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY,
THERE ARE NO EXPRESS OR IMPLIED WARRANTIES OF ANY
TYPE, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR
A PARTICULAR PURPOSE OR MERCHANTABILITY. LUTRON
DOES NOT WARRANT THAT THE UNIT WILL OPERATE WITHOUT
INTERRUPTION OR BE ERROR FREE.
NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS
ANY AUTHORITY TO BIND LUTRON TO ANY AFFIRMATION,
REPRESENTATION OR WARRANTY CONCERNING THE UNIT.
UNLESS AN AFFIRMATION, REPRESENTATION OR WARRANTY
MADE BY AN AGENT, EMPLOYEE OR REPRESENTATIVE IS
SPECIFICALLY INCLUDED HEREIN, OR IN STANDARD PRINTED
MATERIALS PROVIDED BY LUTRON, IT DOES NOT FORM A PART
OF THE BASIS OF ANY BARGAIN BETWEEN LUTRON AND
CUSTOMER AND WILL NOT IN ANY WAY BE ENFORCEABLE BY
CUSTOMER.
IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE
LIABLE FOR EXEMPLARY, CONSEQUENTIAL, INCIDENTAL OR
SPECIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF PROFITS, CONFIDENTIAL OR OTHER
INFORMATION, OR PRIVACY; BUSINESS INTERRUPTION;
PERSONAL INJURY; FAILURE TO MEET ANY DUTY, INCLUDING
OF GOOD FAITH OR OF REASONABLE CARE; NEGLIGENCE, OR
ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER), NOR
FOR ANY REPAIR WORK UNDERTAKEN WITHOUT LUTRON'S
WRITTEN CONSENT ARISING OUT OF OR IN ANY WAY RELATED
TO THE INSTALLATION, DEINSTALLATION, USE OF OR INABILITY
TO USE THE UNIT OR OTHERWISE UNDER OR IN CONNECTION
WITH ANY PROVISION OF THIS WARRANTY, OR ANY AGREEMENT
INCORPORATING THIS WARRANTY, EVEN IN THE EVENT OF THE
FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY,
BREACH OF CONTRACT OR BREACH OF WARRANTY OF LUTRON
OR ANY SUPPLIER, AND EVEN IF LUTRON OR ANY OTHER
PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT
INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, ALL DIRECT DAMAGES AND ALL DAMAGES LISTED
ABOVE), THE ENTIRE LIABILITY OF LUTRON AND OF ALL OTHER
PARTIES UNDER THIS WARRANTY ON ANY CLAIM FOR
DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE
MANUFACTURE, SALE, INSTALLATION, DELIVERY, USE, REPAIR,
OR REPLACEMENT OF THE UNIT, OR ANY AGREEMENT
INCORPORATING THIS WARRANTY, AND CUSTOMER'S SOLE
REMEDY FOR THE FOREGOING, WILL BE LIMITED TO THE
AMOUNT PAID TO LUTRON BY CUSTOMER FOR THE UNIT. THE
FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS WILL
APPLY TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE
LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.
T T O O M M A A K K E E A A W W A A R R R R A A N N T T Y Y C C L L A A I I M M
To make a warranty claim, promptly notify Lutron within the
warranty period described above by calling the Lutron Technical
Support Center at (800) 523-9466. Lutron, in its sole discretion,
will determine what action, if any, is required under this warranty.
To better enable Lutron to address a warranty claim, have the
unit's serial and model numbers available when making the call.
If Lutron, in its sole discretion, determines that an on-site visit or
other remedial action is necessary, Lutron may send a Lutron
Services Co. representative or coordinate the dispatch of a
representative from a Lutron approved vendor to Customer's site,
and/or coordinate a warranty service call between Customer and
a Lutron approved vendor.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Some states
do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you. Some states do not
allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to
you.
These products may be covered under one or more of the
following U.S. patents: 4,797,599; 4,893,062; 4,924,151;
5,191,265; 5,430,356; 5,463,286; 5,949,200; 5,990,635;
6,091,205; 6,188,181; 6,380,692; and corresponding foreign
patents. Other U.S. and foreign patents may be pending.
Lutron, the sunburst logo, Sivoia, and GRAFIK Eye are
registered trademarks of Lutron Electronics Co., Inc.
© 2008 Lutron Electronics Co., Inc.
GRAFIK Eye
QS System Installation and Operation Guide 35
®

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