Troubleshooting - Soehnle 6958 Instrucciones De Manejo

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7. Explanation of symbols and Troubleshooting

7.2 Troubleshooting

Problem
Probable cause
---
Load cell wires to indicator are incorrectly
Ad
connected, or shorted, or opened; or ADC, load
Ad___
cell are damaged
----
0
Weight reading exceeds Power On Zero limit.
0____
Weight reading below Power On Zero limit.
Weight reading exceeds Overload limit, or the
----
weight value cannot be displayed in the current
unit of measure because it exceeds 6 digits.
____
Weight reading below under load limit.
EEP.E 1
CONFIG or CAL parameters are not correctly set
EEP.E2
USER parameter is not correctly set
CAP.ER
Capacity parameters are not correct
Calibration error, maybe input data or loaded
CAL.Er
weight is too small, too big, unstable, un-linear
Piece weight is error, it's too small (<0.5d). The
PWT.ER
weight on the platform is too small to define a
valid reference weight.
Unit-Percentage -Weight error, too small (the
PCT.ER
weight of 1%, 0.1%, or 0.01% determined by
CONFIG-FUNC-PERCNT is less than 0.5d)
CACU.ER
Internal calculation overflow
USER-HOLD-STB.TIM is too short. /
STB.ER
USER-HOLD-HLD.RNG is too small. / Other failure
Power cord not plugged in or properly connected.
Does not turn on
Power outlet not supplying electricity.
Battery discharged. / Other failure.
Cannot zero
Load on scale exceeds allowable limits.
display or will
Load on scale is not stable.
not zero when
Load cell damage.
turned on.
Cannot display
weight in req.
Unit not set to enable, or d≥5oz,when unit is lb:oz
weighing unit.
Battery symbol
is empty or
Batteries are discharged.
Lo.bAt is shown
44
Remedy
Make sure wires are ok and correctly connected.
Replace load cell or ADC chip. Service is required.
Make sure scale platform is empty.
Perform zero calibration.
Install platform on scale.
Perform zero calibration.
Reduce load on scale until weight value can be
displayed. Use a more appropriate unit of measure.
Re-set some parameters of CONFIG or UAER.
Install platform on scale. Perform zero calibration.
Reset items in CONFIG mode, do calibration
Reset items in USER mode
Set PRIM.N/PRIM.d/SECND.n to correct number,
make sure capacity not more than 6 digit
Input correct data, load correct weight onto
platform. Service is required.
Use a greater weight for the sample.
Use a greater weight for the sample.
Adjust the value of the PWT or PCT
Set USER-HOLD-STB.TIM longer, or set
USER-HOLD-HLD.RNG bigger. / Service is required
Check power cord connections. / Make sure power
cord is plugged into the power outlet. / Check power
source. / Replace batteries. / Service is required.
Remove load on scale.
Wait for load to become stable.
Service is required.
Enable unit in CONFIG-UNITS
Charge batteries

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