2 Orbea Warranty; Legal Warranty; Orbea Lifetime Warranty; Register Your Bicycle - Orbea BLUE PAPER URRUN 2022 Manual Tecnico

8 | ORBEA

0 2 ORBEA WARRANTY

Our continuous daily effort to provide maximum quality
of our bicycles allows us to offer the following warranty
and coverage conditions:

LEGAL WARRANTY

Orbea offers the original owner of the Orbea bicycle, rigid
fork or OC component a legal warranty of 3 years from the
date of purchase of the items, or the period stipulated as
the legal warranty in the country of purchase.
This warranty covers all Orbea products against manufac-
turing defects and/or lack of compliance and guarantees
the repair or replacement of the defective product at no
cost to the affected customer. Likewise, this warranty also
covers paint, varnish and corrosion defects on all frames
and rigid forks assembled on our bicycles during the pe-
This warranty does not cover in any case damage derived
from inappropriate use, falls or accidents or the lack of
maintenance, as well as the normal wear and tear of con-
sumable parts, such as, by way of example, but without
limitation: seals, bearings, handlebar tape, spokes, tires,
saddles, etc.
For a full description of the coverage conditions and the
legal warranty, please visit:
www.orbea.com/gb-en/warranty/

ORBEA LIFETIME WARRANTY

As a supplement to the legal warranty, Orbea offers the
original buyer of the bicycle the Orbea lifetime commer-
cial warranty, as long as they have registered their product
on the Orbea website within 30 days of its purchase. This
lifetime warranty covers the frames and rigid forks that we
mount on our bicycles against manufacturing defects and
material conformity issues with no time limitation.
TECHNICAL MANUAL
This warranty extends the original period of coverage
against paint, varnish or corrosion defects on the frames
and rigid forks for one additional year after the end of the
legal warranty period.
Orbea's lifetime commercial warranty only covers frames
and rigid forks, but not OC components.
For a full description of the warranty conditions for the
lifetime warranty, please visit:
www.orbea.com/gb-en/warranty/#orbea-lifetime-warranty
R EGIST ER YOU R BICYC LE
tension, you must register your bicycle within 30 days of
its purchase at:
www.orbea.com/gb-en/acceso-registro?from=register-plate/
01. REGISTER YOUR ACCOUNT
B LUE PAP ER U RRU N · 2022
02. REGISTER YOUR BARCODE
-
03. WHERE TO FIND YOUR BARCODE
ORBEA | 9
P EDE LE C SYSTE M C OM PONE NTS
WARR ANTY
SHIMANO STEPS COMPONENTS
The Shimano STEPS electric system components (motor,
display, speed sensor, handlebar assist mode lever, junc-
tions and Di2 cables) are covered by a 3 year legal war-
ranty from the moment of purchase of the bicycle or the
component by the end consumer, or the legal warranty
period in the country of purchase.
Warranty claims on any of these components must be pro-
cessed with Shimano through an authorized dealer.
ORBEA RS EXCLUSIVE COMPONENTS
The Orbea RS exclusive components of the pedelec sys-
tem (internal battery, Range Extender, charger, harness
cable and power button) are covered by a 3 year legal
warranty from the moment of purchase of the bicycle or
the component by the end consumer, or the legal warran-
ty period in the country of purchase.
Warranty claims on any of these components must be
processed with Orbea through an authorized dealer.
This warranty covers all Shimano and Orbea products
against manufacturing defects and/or lack of conformity
and guarantees the repair or replacement of the faulty at
no additional cost for the affected owner.
This warranty does not cover in any case damages de-
rived from inadequate use, falls or accidents, incorrect
installation, lack of maintenance or not observing the
recommended indications of use, storage, charge, etc.
described in this manual.
The loss of capacity of the RS batteries (internal battery
and Range Extender) due to natural aging of the cells due
to use, charge and storage is not covered by the terms
of this warranty.
E N