Vitamix Vita-Prep 3 Manual Del Usuario página 3

Maintaining your Vitamix® Blender
In order to maximise the life of and keep your Vitamix® product in good working order, it is
important that you follow a few simple maintenance tips:
1. Periodically inspect the drive socket for visible wear and tear, cracks or breaks to
the socket. If damage is found, replace the drive socket with the extra drive socket
enclosed with your blender. To purchase additional replacement drive sockets,
contact your authorised Vitamix Distributor or call the Vitamix International Division
at +1.440.782.2450 or email international@vitamix.com.
2. Manually rotate the blade bearing assembly to make sure it turns without hesitation
or doesn't spin too freely. If the blade hesitates or spins too freely, contact Vitamix for
warranty information or a dealer near you.
3. Never run the machine without the centring pad properly placed on the base and
never remove the container from the base before blades have stopped moving.
Limited Warranty - (Unless otherwise covered by Contract)
Vita-Mix® Corporation (hereinafter "Vitamix") warrants to the original end-user
("Purchaser") that its Vitamix blenders (consisting of a motor base, container and lid,
hereinafter collectively referred to as the "Equipment") will be free from defects in material
and workmanship for the warranty periods applicable to the Equipment as described
herein and subject to the conditions set forth below. Proof of purchase is required.
The following are the sole remedies of the Purchaser and set forth the only warranty
obligations of Vitamix.
No employee of Vitamix or any other person is authorised to make any warranty in
addition to or amendment of the following warranties.
What is Covered Under Warranty
A. Motor Base (which includes the control board and touch pad) Warranty
Vitamix warrants to the original end-user that:
• If the motor base fails due to defects in material or workmanship within thirty (30)
days from the date of purchase, then Vitamix will replace the motor base with a new
motor base.
• If the motor base fails due to defects in material or workmanship after thirty (30)
days from the date of purchase but within one (1) year from the date of purchase, then
Vitamix will assume the cost of all parts and labour necessary to repair the motor base.
• If the motor base fails due to defects in material or workmanship after the first year
but within three (3) years from the date of purchase, then Vitamix will assume the cost
of all parts necessary to repair the motor base.
B. Container, Lid, Lid Plug, Centring Pad Blade Assembly, Drive Socket and Sound
Enclosure (if included) Warranty. Vitamix warrants to the original end-user that if a
sound enclosure, container, lid, blade assembly or drive socket fails due to a defect in
materials or workmanship within one (1) year from the date of purchase, Vitamix will
assume the cost of all parts and labour necessary to repair the component.
The sole obligation of Vitamix under these warranties is to repair or replace the warranted
part or parts as determined exclusively by Vitamix.
IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY, WARRANTY, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX
BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT OR
REVENUE. THE ABOVE LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY, AND
YOU AND VITAMIX HEREBY EXPRESSLY DISCLAIM ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, AND, WITHOUT LIMITING THE GENERALITY
OF THE FOREGOING, YOU AND VITAMIX HEREBY EXPRESSLY EXCLUDE, TO
THE EXTENT PERMITTED BY LAW, THE APPLICATION OF ANY SALE OF GOODS
LEGISLATION AND THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE
INTERNATIONAL SALE OF GOODS, AS MAY BE APPLICABLE.
Some jurisdictions do not allow a limitation on implied warranties or on special, incidental
or consequential damages.
wa R R a n t y
What is Not Covered Under Warranty (Coverage Exclusions)
These warranties do not include repairs needed due to:
A. Normal wear-and-tear;
B. Abuse, misuse, negligent use;
C. Alteration of the Equipment including but not limited to the motor base, container, lid
or sound enclosure;
D. Exposure to extreme conditions; or
E. Improper installation of the Equipment, including but not limited to poor workmanship,
not following specifications provided and/or inadequate ventilation of the "in-counter"
models of the blending unit.
When do the Warranties Apply (Coverage Conditions)
The warranties contained herein run only to the original end-user and are not
transferable. To make a warranty claim, proof of purchase is required.
Any warranty offered by Vitamix is only valid if used in accordance with: a) the
owner's manual that may also be accessed at www.vitamix.com; b) the express
warranty; and c) any and all maintenance instructions regardless of when they
are supplied.
What Causes the Warranty to be Void
All product warranties are void if:
• The blender is placed in a sound enclosure not manufactured by Vitamix.
• Any component of a covered piece of Equipment or part has been modified, altered,
"reconditioned" or repaired by persons someone other than Vitamix, an authorised
Vitamix Service Centre or an authorised Vitamix Distributor.
• Any covered Vitamix component is used with a component not expressly authorised
in writing by Vitamix (i.e. using a Vitamix container with a non-Vitamix motor base
and/or using a Vitamix motor base with a non-Vitamix container); or
• Any part of the blender is improperly installed, including but not limited to poor
workmanship, not following specifications provided and/or inadequate ventilation of
the "in-counter" models.
How to Obtain Warranty Coverage and Repair
Who to Contact For Warranty Service and Repair. In the event your Vitamix blender
needs service or repair covered by the terms of this warranty, please call the Vita-Mix
Corporation, an authorised service centre or a local distributor for warranty assistance.
• For Equipment purchased and located in the US and Canada, call Vitamix Customer
Service at: 800-437-4654.
• For Equipment purchased outside US and Canada, contact your authorised Vitamix
Distributor, or contact the Vitamix International Division at +1.440.782.2450.
• Email cutside of the US and Canada: international@vitamix.com.
You will be asked to provide proof of purchase for the Equipment. If the remote technical
support team cannot fix the Equipment remotely, the Equipment will need to be serviced.
The team will help you either locate an authorised service centre or arrange for the
Equipment to be shipped back to Vitamix.
How to Ship the Equipment to Vitamix for Service
A. Obtain a Return Authorisation Number Before Shipment. Do not return or send in
Equipment without the approval from Vitamix. Under no circumstances will Vitamix
be responsible for the cost of any unauthorised repairs. All Equipment returns must
have the Return Authorisation Number ("RA") clearly marked on the outside of the
box. Any Equipment that is sent to Vitamix without prior authorisation or approval
will be returned to the shipper's address "as is" without repair.
B. Properly Package The Returned Item. Any item sent to Vitamix must be sent in
original or sufficient packaging.
IMPORTANT: if in claiming the warranty, transportation costs are incurred in the
Vitamix service network, these will be covered by Vitamix.
For information on how to purchase parts, components, consumables and
accessories, please contact Vitamix or the nearest contact stated in this warranty.
3