09
Additional information
Chapter 9:
Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect
the power plug from the outlet and insert again to return to normal operating conditions.
Problem
The power does not turn on.
Power automatically switches to
standby without user action.
No sound is output when a
function is selected.
Can't operate the remote control. • Replace the battery (refer to Replace the battery on page 6).
Can't operate the iPod/iPhone.
38
En
Remedy
• Disconnect the power plug from the outlet, and insert again.
• If the power shuts off automatically, take the unit to your nearest Pioneer
authorized service center or your dealer for servicing.
• When no device is connected to the selected iPod/iPhone connector
ports (iPod a or iPod b), the built-in Bluetooth ADAPTER or the AUX IN
connector, and this unit is not operated for 30 minutes or more after the
respective function is selected, power will automatically turn OFF.
Also, when the top menu is displayed on this unit's display and this unit is
not operated for 30 minutes or more after the Home Media Gallery
function is selected, power will automatically turn OFF.
• Make sure the component is connected correctly (refer to Connecting
auxiliary components on page 33).
• Operate within 7 m, 30° of the remote sensor on the front panel (refer to
Using the remote control on page 7).
• Remove the obstacle or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• Make sure the iPod/iPhone is connected correctly (refer to Connecting
your iPod/iPhone on page 11).
• Make sure the iPod/iPhone is connected correctly (refer to Connecting
your iPod/iPhone on page 11).
• If the iPod/iPhone is experiencing a hangup, try resetting the iPod/
iPhone, and reconnect it to the unit.