Problem
The brew group cannot
be inserted.
Coffee does not have
enough crema or it is
watery.
Coffee drops leak from
the dispensing spout.
Coffee is not hot enough. The cups that have been used are
The machine grinds cof-
fee beans, but the coffee
is not dispensed.
Coffee is dispensed
slowly.
Cause
The brew group is not in its correct
position.
The machine is still performing the
descaling cleaning cycle.
The coffee grinder is set to a coarse
grinding.
The coffee blend is not suitable.
The machine is performing the
autoregulation operation.
The brew group is dirty or it needs
lubrication.
The coffee dispensing spout is
clogged.
The coffee outlet duct is clogged.
cold.
The set temperature is too low. Check
the menu settings.
You have added milk.
The coffee outlet duct is clogged.
The coffee grinder is set to a too fine
grinding.
The brew group is dirty.
The coffee dispensing spout is dirty.
The coffee grinder is set to a too fine
grinding.
The brew group is dirty.
The coffee outlet duct is clogged.
The machine circuit is clogged by
limescale.
Solution
The brew group has not been placed in its right
position before being put back. Ensure that the
lever is in contact with the base of the brew
group and the hook of the brew group is in its
right position (see: "Reinserting the Brew Group").
To reset the machine: put the drip tray and the
coffee grounds drawer back. Do not inset the
brew group. Close the maintenance door, switch
off the machine and switch it on again. Try to
reinsert the brew group.
When the limescale removal is enabled, the brew
group cannot be removed. Wait for the limescale
removal to end, then remove the brew group.
Adjust the coffee grinder to a finer grinding.
Change the coffee blend.
Prepare some cups of coffee.
Clean the brew group.
Clean the coffee dispensing spout and its holes
with a bottlebrush.
Clean the coffee outlet duct.
Pre-heat the cups washing them under hot water.
Set the menu temperature to "MAX".
Adding hot or cold milk always lowers the coffee
temperature to some extent.
Clean the coffee outlet duct using the handle of
the measuring scoop or the handle of a spoon.
Switch off the appliance and switch it on again.
Set the coffee grinder to a coarser grinding.
Clean the brew group.
Clean the coffee dispensing spout and its holes
with a bottlebrush.
Use a different coffee blend or adjust the coffee
grinder.
Clean the brew group.
Clean the coffee outlet duct using the handle of
the measuring scoop or the handle of a spoon.
Perform the descaling clean.
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