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Customer Service
Registration
Your device must be registered in
order to help with any questions or
issues that you have. You can register
your device at www.karcher-
register.com if located in the U.S.A.,
www.karcher.com/ca if located in
Canada, or www.karcher.com/mx if
located in Mexico.
Warranty
In the case of a warranty claim, you
can contact customer support. Please
see the contact information listed
below for either the USA, Canada, or
Mexico. You MUST provide your proof
of purchase in order to file a warranty
claim either via email, phone, or fax.
Your VCN 3/4/5 vacuum is covered by
a 3 year bumper to bumper warranty
for residential use (commercial use is
not covered). Please see warranty
details at the VCN landing page
reachable through the QR code on the
machine.
USA Customer Service
You can contact our Customer Service
department by phone at 1-800-537-
4129 or via the website at
www.karcher-help.com.
6 English
Canada Customer
Service
You can contact our Customer Service
department by phone at 1-800-465-
4980 or via the website at
www.karcher.com/ca.
Mexico Customer
Service
You can contact our Customer Service
department by phone at 01-800-024-
13-13 or via the website at
www.karcher.com/mx.
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