Bose QuietComfort Ultra Instrucciones De Uso Y Seguridad página 53

SYMPTOM
Bose Music app doesn't
work on mobile device
Eartips aren't comfortable
at ear canal
Stability band isn't
comfortable at ear ridge
Earbuds aren't secure
Eartips are falling off
TROU B LE S HO OT ING
SOLUTION
Make sure your mobile device is compatible with the
Bose Music app and meets minimum system requirements.
For more information, refer to the app store on your
mobile device.
Uninstall the Bose Music app on your mobile device. Reinstall
the app (see page 12).
Make sure the eartip isn't resting too deep in your ear canal
(see page 15).
Try a larger eartip. If that doesn't help, try a smaller eartip (see
page 18).
Try a smaller stability band (see page 19).
Check the earbud fit using a mirror (see page 15).
Check the earbud fit using the Earbud Seal Test in the
Bose Music app. You can access this option from the
Settings menu.
Contact Bose customer service or visit
support.Bose.com/QCUE for additional size eartips and support.Bose.com/QCUE
stability bands or to see how-to videos.
Try a smaller stability band (see page 19). If you're already
using the smallest stability band, try a smaller eartip (see
page 18).
Check the earbud fit using a mirror (see page 15).
Check the earbud fit using the Earbud Seal Test in the
Bose Music app. You can access this option from the
Settings menu.
Contact Bose customer service or visit
support.Bose.com/QCUE for additional size eartips and support.Bose.com/QCUE
stability bands or to see how-to videos.
Make sure the eartip is resting gently at the opening of your
ear canal (see page 14).
Try a larger stability band (see page 19).
Try a larger eartip (see page 18).
Contact Bose customer service or visit
support.Bose.com/QCUE for additional size eartips and support.Bose.com/QCUE
stability bands or to see how-to videos.
Make sure the eartips are securely attached to the earbuds
(see page 18).
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