Bose QuietComfort Ultra Instrucciones De Uso Y Seguridad página 54

SYMPTOM
Stability bands are
falling off
Intermittent Bluetooth
connection
No sound
TROU B LE S HO OT ING
SOLUTION
Make sure the bands are securely attached to the earbuds
(see page 19).
Make sure the bands are positioned on the earbuds correctly
(see page 19).
Clear the earbud device list (see page 43). Delete the
earbuds from the Bluetooth list on your device, including any
duplicate listings labeled LE (Low Energy). Connect again
(see page 12).
Move the mobile device closer to the earbuds.
Reboot the earbuds and charging case (see page 62).
Make sure you're using the correct eartip and band sizes for
each ear (see page 17).
Check the earbud fit using a mirror (see page 15).
Check the earbud fit using the Earbud Seal Test in the
Bose Music app. You can access this option from the
Settings menu.
Visit: support.Bose.com/QCUE support.Bose.com/QCUE to see how-to videos.
Make sure the volume is turned up (see page 23).
Make sure that both eartips fit securely in your ear, and they
aren't rotated too far back (see page 14).
Make sure your head is upright when inserting the earbuds.
Press play on your mobile device to make sure audio
is playing.
Play audio from a different application or music service.
Play audio from content stored directly on your device.
Clear any debris or wax buildup from the eartips and
earbud nozzles.
Restart your mobile device.
Disable in-ear detection features using the Bose Music app
(see page 28).
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