10 – TROUBLESHOOTING
Problem
Possible cause
Battery is not charged
- battery gauge shows
Scooter will
OFF light
not run
Wires or connectors
are loose or unplugged
The battery does not
charge completely.
- Battery gauge shows
OFF light
Or
- Battery gauge shows
only 1 to 3 graduations
Battery will not charge
fully
Excessive use of
scooters
Scooter run-
time is short
Wires or connectors
are loose or unplugged
Improper use in wet
environment has led to
an electronic short
Scooter is overloaded
Unsuitable riding
conditions
Solution
Fully charge the battery. The first charge takes approximately 4 hours and up
to 3 hours for recharges.
Check to ensure that the charger is securely plugged into both the wall socket
and the scooter.
Fully charge the battery. The first charge takes approximately 4 hours and
up to 3 hours for recharges. Check to ensure that the charger is securely
plugged into both the wall socket and the scooter.
Make sure that the wall socket is connected to the mains power supply.
1.You have been using your scooter for a while. The battery has lost its
capacity. The average rechargeable battery life is 1 to 2 years depending
on scooter conditions and use, the maintenance (at least one charging per
month), and storage (dry place at temperature between 5 and 30 degrees)
2.Your scooter is new and has low autonomy.
In both cases (1 and 2), the battery needs to be changed; please contact your
dealer.
Excessive overload refers to a steep incline or when the rider is too heavy.
The motor has overload protection to ensure safety. If such a sudden stop of
the scooter occurs, wait about a minute before switching the battery on again.
Check all wires and connectors to make sure they are connected and secure.
E-MOTION 11/160 is not designed for wet, rain, or puddle use.
If your problem arises as a result of such use, please contact your dealer or a
Globber representative at contact@globber.com
Be careful not to overload the scooter beyond the maximum weight limit
(70kg).
Be careful not to use your scooter on steep slopes, and do not pull or tow
objects or people.
Avoid overloading the scooter as this will cause premature wear of the
battery and its components.
Ride only on solid, flat, clean, and dry surfaces, such as a bike path or level
ground.
ENGLISH
13