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repair / replacement, we will send the product back to
you free of charge. If products cannot be repaired or
replaced, a sum up to the purchase price of the defec-
tive product may be refunded at our own discretion,
taking into account any deduction for wear and tear.
These warranties are only for the benefit of the origi-
nal private purchaser and cannot be assigned or
transferred.
5. Extension of the warranty period to 10 years:
Scheppach offers an additional warranty extension of
5 years on products of the Scheppach 20V series.
Thus, the warranty period for these products totals 10
years. Batteries / rechargeable batteries, battery char-
gers and accessories are excluded from this. You can
claim this warranty extension by registering your
Scheppach product from this range at https://garan-
tie.scheppach.com no later than 30 days from the
date of purchase. After registering online successfully,
you will receive confirmation for the item-related war-
ranty extension.
6. In order to submit your warranty claim, please con-
tact our service centre.
Preferably, please use our form on our homepage:
https://www.scheppach.com/de/service
Please do not send us any products without first
contacting and registering with our service centre.
Contacting our service centre first is mandatory to
claim these warranty promises. Warranty claims
must be made before expiry of the warranty period
within 14 days of discovery of the defect. For this pur-
pose, the original purchase receipt and, if necessary,
confirmation of the item-related warranty extension
are required.
7. Processing time - We normally process complaint
consignments within 14 days of receipt at our service
centre. If, in exceptional cases, the processing time
mentioned is exceeded, you will be informed in good
time.
8. Wear parts are generally excluded from the war-
ranty! - Wear parts are: a) supplied, attached and/or
installed batteries / rechargeable batteries as well as
b) all model-dependent wear parts (i.e. belts, saw
blades, tool attachments, grinding discs, filters, carbon
brushes etc., see operating manual). The warranty
does not cover batteries or rechargeable batteries that
are deeply discharged or those with damaged housing
or battery terminals.
9. Cost estimate - Products that are not covered or no
longer covered by the warranty will be repaired at ex-
tra cost. Upon request to our service centre, you can
send in the defective products for a cost estimate and,
if necessary, give the service centre approval for the
repair in writing (by post, e-mail). No further process-
ing will take place without approval for the repair.
10. Claims other than those mentioned above cannot be
asserted.
The warranty conditions only apply in the current ver-
sion at the time of the complaint and, if necessary, can be
found on our homepage (www.scheppach.com).
In case of translations, the German version is decisive.
Scheppach GmbH ·
Günzburger Str. 69 ·
89335 Ichenhausen (Germany)
Tel: +800 4002 4002 ·
E-Mail: customerservice.GB@scheppach.com ·
Internet: https://www.scheppach.com
We reserve the right to make changes to the warranty
conditions at any time without prior notice.
18 EU Declaration of Conformity
Translation of the original Declaration of Conformity
Manufacturer:
Scheppach GmbH
Günzburger Straße 69
D-89335 Ichenhausen
We declare under our sole responsibility that the product
described here complies with the applicable directives
and standards.
Brand:
Art. designation:
Item No.
EU directives:
2014/30/EU, 2006/42/EC, 2000/14/EC_2005/88/EC,
2011/65/EU*
* The object of the declaration described above fulfils the
regulations of the directive 2011/65/EU of the European
Parliament and Council from 8th June 2011, on the re-
striction of the use of certain hazardous substances in
electrical and electronic equipment.
2006/42/EG - Appendix IV
Notified body:
Number:
Certificate number:
Applied standards:
EN 62841-1:2015/A11:2022,
EN 62841-4-1:2020;
EN IEC 5014-1:2021;
EN IEC 55014-2:2021
Documentation authorised representative:
David Rümpelein
Günzburger Str. 69
D-89335 Ichenhausen
Ichenhausen, 07.12.2023
Simon Schunk
Division Manager Product Center
Andreas Pecher
Head of Project Management
www.scheppach.com
SCHEPPACH
CORDLESS CHAINSAW -
BC-CS355Duo-X
5910309900
TÜV SÜD Product Service
GmbH
Zertifizierstelle,
Ridlerstraße 65,
80339 Munich, Germany
0123
GB | 39
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