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Common Failures and Troubleshooting 17
6. Common Failures and Troubleshooting
Please call our dealer or our after-sales service team if you have any other questions.
Questions
Possible Causes
Not connected.
Treadmill
Power is not turned on.
does not work.
Safety lock dropped.
Circuit signal system broken.
Fuse blew out.
The running
Insufficient lubrication.
belt doesn't
Belt is too tight.
run smoothly.
Running belt too loose.
Running belt
slipped.
Running belt too tight.
Error messages on electronic meter and elimination methods.
Questions
Possible Causes
Poor connection.
E01
The motor wire is loose or
E02
falling off, or the carbon brush is
worn out.
Not detecting signal.
E03
Controller or motor not working.
E04
E05
Overload protect activated.
E06
System self-check failed.
E07
Safety lock dropped.
Abnormal display
External disturbance.
Maintenance Methods
Insert plug into socket.
Put the power switch in position "ON".
Put the safety lock in the correct position.
Check the controller input terminal and signal circuit.
Replace the fuse.
Add silicone oil lubricant.
Adjust belt tightness.
Adjust running belt tightness.
Adjust running belt tightness.
Maintenance Methods
The signal line is not plugged it. Plug it in again.
Check whether the motor cable is loose or falling off. If it
does not fall off, check whether the carbon brush of the
motor is worn out. If it is worn out, replace the motor. If it is
not worn out, the electric controller is damaged. Replace
the electric controller.
Sensing wire is not plugged in properly. Plug it in again correctly.
Probeable overload. Replace controller or motor.
Overload. Replace controller.
System failure. Replace controller.
Put the safety lock in the correct position.
Turn off power switch,turn on it after one minute.
18 Product Maintenance
7. Product Maintenance
1) Lubrication
When the running belt is used for a period of time, it must be Iubricated with special methy silicone oil.
Advice:
1 hour or less per week
lubricate once every 6 months
Less than 3 hours per week
lubricate once every 3 months
3-6 hours per week
lubricate once every 2 months
More than 6 hours per week
lubricate once a month
Do not lubricate too much. It is not the more lubricants, the better.
Remember: Proper lubrication is an important factor in improving the life of the treadmill.
2) The method to check if you need to add lubricant.
Grab the running belt and touch the middle of the running belt back
with your hands as much as possible.You don't need to add lubricant if you have silicone on your
hand (a little damp). You have to add lubricant if the pad is dry and there is no silicone on your hand.
The step of lubricating on the running plate (as shown in
the right picture).
Stop running and fold the machine.
Lift the running belt of the underside of the main body,
and put the oil pot as far as possible into the middle of
the running belt. And spray methyl silicone oil inside
the running belt and all the contacting area.
You can keep the treadmill running in speed of 1km/h to
evenly lubricate then step on the running belt from left
to right. After a few minutes, the methyl silicone oil can
be completely absorbed by the running belt.
3) Adjust tightness of running belt.
All treadmills shall be adjusted for tightness before delivery and after installation. However, the
running belt may be loosened after a period of use.For exampIe, the treadmill would have stopping
and slipping problem during exercise. Adjust bolts of running belt with the left and right
synchronous as per clockwise direction to half a circle as the unit when this phenomenon
occurs.The user might slip if the running belt is too loose.
But it is not good to be too tight. It is easy to increase the load of the motor therefore damage the
motor, running belt and roller, etc.
4) Running Belt Deviation Adjustment
All treadmills need to be adjusted with the running belt before delivery and after installation.But the
running belt may be deviated after a period of use which may be caused by the following reasons.
①The main body is not placed smoothly.
②The feet of users are not in the center of the running belt.
③The user runs with uneven force between the feet.
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