Non-Warranty Service Policy - Accu-Chek Aviva Manual Del Usuario

Non-Warranty Service Policy

Roche Diagnostics Non-Warranty Service Policy applies to meters where the above warranty has not
become effective, has become inapplicable, or has expired. Roche Diagnostics will replace, at its option,
meters returned to it for a service charge (not to exceed $35). Replacement will be with the same or
similar product. Replacement meters will be warranted for a period of 90 days from shipment under a
limited warranty providing for replacement of parts and labor at no charge.
Warranty and Service Instructions
All requests for return of ACCU-CHEK Aviva meters under the above warranty or service policy must be
made to the ACCU-CHEK Customer Care Service Center. You will be mailed a return authorization label,
which must be affixed to your carton for shipping the system to Roche Diagnostics. Cartons received
without this label will be returned to you at your expense.
Customers experiencing difficulties should review the troubleshooting information in Chapter 5 of this
booklet. Further inquiries should be directed to the ACCU-CHEK Customer Care Service Center.
Be sure to fill out and mail the Warranty Card that comes with the ACCU-CHEK Aviva system.
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