Manufacturer's Warranty; Spare Parts Lists - REMS MSG 25 EE Instrucciones De Servicio

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5 Behaviour in the event of faults
5.1 Fault: Heating element sleeve welding unit does not heat up.
Cause:
● Mains lead defective.
● Power tool defective.
5.2 Fault: Plastic residue sticks to the heating tools (5).
Cause:
● Heating tools soiled.
● Anti-adhesive coating damaged.
5.3 Fault: Specifi ed heat-up time is not suffi cient to start melting the pipe or moulding or they melt too quickly.
Cause:
● Wrong welding temperature set (only in EE).
● Power tool defective.
6 Disposal
The MSG heating element muff welding equipment may not be thrown into the
domestic waste after use. It must be disposed of according to the legal regula-
tions.

7 Manufacturer's Warranty

For improper used and subsequently damaged PTFE-coatings of the heated
tool no guarantee will be granted.
The warranty period shall be 12 months from delivery of the new product to the
fi rst user. The date of delivery shall be documented by the submission of the
original purchase documents, which must include the date of purchase and the
designation of the product. All functional defects occurring within the warranty
period, which are clearly the consequence of defects in production or materials,
will be remedied free of charge. The remedy of defects shall not extend or
renew the warranty period for the product. Damage attributable to natural wear
and tear, incorrect treatment or misuse, failure to observe the operational
instructions, unsuitable operating materials, excessive demand, use for unau-
thorized purposes, interventions by the customer or a third party or other
reasons, for which REMS is not responsible, shall be excluded from the warranty
Services under the warranty may only be provided by customer service stations
authorized for this purpose by REMS. Complaints will only be accepted if the
product is returned to a customer service station authorized by REMS without
prior interference in an unassembled condition. Replaced products and parts
shall become the property of REMS.
The user shall be responsible for the cost of shipping and returning the product.
The legal rights of the user, in particular the right to make claims against the
seller under the warranty terms, shall not be affected. This manufacturer's
warranty only applies for new products which are purchased in the European
Union, in Norway or in Switzerland.
This warranty is subject to German law with the exclusion of the United Nations
Convention on Contracts for the International Sales of Goods (CISG).

8 Spare parts lists

For spare parts lists, see www.rems.de → Downloads → Parts lists.
P.S. Various fi gures and statements in this operating manual are taken from the
DVS directions 2207 and 2208 (DVS: German Association of Welding Tech-
nology, Düsseldorf).
Remedy:
● Have the mains lead replaced by qualifi ed personnel or an authorised REMS
customer service workshop.
● Have the power tool checked/repaired by an authorised REMS customer
service workshop.
Remedy:
● Clean the heating tools, see 4.1.
● Replace damaged heating tools with new ones.
Remedy:
● Manufacturer information of pipes and mouldings must be observed. Set the
temperature at the temperature setting screw (8) (see 2.6.).
● Have the power tool checked/repaired by an authorised REMS customer
service workshop.
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