Display Messages and Troubleshooting
Never make treatment decisions based on an error message. If you have any
concerns, please call the ACCU-CHEK Customer Care Service Center at 1-800-858-8072,
24 hours a day, 365 days a year.
The meter will not turn on or the display is blank.
Batteries are dead
Extreme temperatures
Display is damaged
Meter is defective
Blank Screen
Chapter 5: Maintenance and Troubleshooting
Possible Cause
Insert new batteries
Move the meter to room temperature
Call the ACCU-CHEK Customer Care
Service Center at 1-800-858-8072
Call the ACCU-CHEK Customer Care
Service Center at 1-800-858-8072
72
ACCU-CHEK Customer Care Service Center 1-800-858-8072
Solution