Troubleshooting; Corrective Action - Bosch Active Line Serie Manual Original

Action Buttons Duration
Switch on on-board computer Any
Switch off on-board computer Any
Increase assistance +
Decrease assistance –
Display "TRIP", "TOTAL", –
"RANGE", assistance modes
Switch on bike lights +
Switch off bike lights +
Reset trip distance – +
Activate walk assistance WALK 1.
Perform walk assistance + 2. Any
Switch from kilometers to miles – 1. Hold
2.
1)2)
Display the versions – + 1. Hold
2.
1) The eBike system must be switched off.
2) The information is shown as scrolling text.
Bosch eBike Systems
164
English–8 English–9
Error Code Indicator
The components of the eBike system are continuously and
automatically monitored. If an error is detected, the corre-
sponding error code will appear in the speed indication a.
Depending on the type of error, the drive unit is automati-
cally shut off, if required. Continued travel without assis-
Code Cause
410 One or more buttons of the on-board computer are
blocked.
414 Operating unit connection problem
418 One or more buttons of the operating unit are
blocked.
419 Configuration error
422 Drive unit connection problem
423 EBike battery pack connection problem
424 Communications error among the components
426 Internal time-out error
430 Internal battery pack of on-board computer empty
431 Software version error
440 Internal error in the drive unit
450 Internal software error
460 Error at USB connection
490 Internal error in the on-board computer
500 Internal error in the drive unit
502 Bike lighting error
503 Error of the speed sensor
1 270 U20 XBP | (21.4.16) 1 270 U20 XBP | (21.4.16)

Troubleshooting

tance from the drive unit is possible at any time. However,
have the eBike checked before attempting new trips.
 Troubleshooting actions may be performed by the
owner except those explicitly noted as "Contact your
Bosch eBike dealer".

Corrective Action

Check if any buttons are blocked, e.g., by dirt or debris.
Clean the buttons, if required.
Have connections and contacts checked.
Check if any buttons are blocked, e.g., by dirt or debris.
Clean the buttons, if required.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Have connections and contacts checked.
Have connections and contacts checked.
Have connections and contacts checked.
Restart the system. If the problem persists, contact your
Bosch eBike dealer. In this error status, it is not possible to
display or adjust the wheel circumference in the basic set-
tings menu.
Charge on-board computer (in holder or via USB port).
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Remove the cable from the USB connection of the on-
board computer. If the problem persists, contact your
Bosch eBike dealer.
Have the on-board computer checked.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Check the light and the associated wiring. Restart the sys-
tem. If the problem persists, contact your Bosch eBike
dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Bosch eBike Systems
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