[ Troubleshooting
If you run into aW problems
using your
camcoMer,
use the following
table to
troubleshoot
the problem.
If the problem
persists,
disconnect
the power
source
and
contact
your So W dealer.
Notesbeforesendingyourcamcorder for repair
• _ur
camcorder may be required to initialize or
change the current hard disk of },our camcorder,
depending on the problem. In the event of this,
the data stored on the hard disk will be deleted.
Be sure to save the data on the internal hard
disk on other media (backup) betbre sending
your camcorder
*br repair (p. 29, 37). We will
not compensate you fbr any loss of hard disk
data.
• During repair, we may check a minimum
amount of data stored on the hard disk in order
to investigate the problem. However, your Sony
dealer will neither copy nor retain your data.
• See the Handycam Handbook
(p. 51) *br details
on the symptoms
of your camcorder, and "PMB
Guide" (p. 33) on connecting your camcorder
to a computer.
The power
does not turn on.
• Attach a charged battery pack to the
camcorder
(p. 13).
• Connect the plug of the AC Adaptor
to the
wall outlet (wall socket) (p. 14).
• The temperature
of your camcorder
is
extremely lo_< Leave the camcorder
with the
power turned on. If you still cannot operate
your camcorder, turn off the camcorder
and
take it to a warm place. Leave the camcorder
there tot a while, then turn on the camcorder.
The
camcorder
gets
warm.
• Your
camcorder
may
become
warm
during
operation.
This
is not a malfunction.
The power
abruptly
turns
off.
• Use the AC Adaptor
(p. 14).
• Turn on the power again.
• Charge the battery pack (p. 13).
Pressing
START/STOP or PHOTO does not
record
images.
• Press MODE to turn on the _
(Movie) or I1_
(Photo) lamp (p. 15).
• Your camcorder
is recording the image you
have just shot on the recording media. "_2m
cannot make new recording
during this
period.
• The recording media is full. Delete
unnecessary
images (p. 41).
• Total number
of movie scenes or photos
exceeds the recordable
capacity of your
camcorder.
Delete unnecessary
hnages (p. 41).
The camcorder
does not operate
even
when the power
is set to on.
• It takes a f_'w seconds for your camcorder
to
be ready to shoot after the power is turned on.
This is not a malfunction.
• Disconnect
the AC Adaptor froln the wall
outlet (wall socket) or remove the battery
pack, then reconnect
it after about 1 minute. If
your camcorder
still does not work, press the
RESET button (p. 63) using a pointed object:
(If you press the RESET button, all settings,
including
the clock setting, are reset.)
• The temperature
of your camcorder
is
extremely high. Turn off the camcorder
and
leave it fbr a while in a cool place.
The recording
stops.
• The temperature
of your camcorder
is
extremely high/low. Turn off your camcorder
and leave it for a while in a cool/warm
place.
"PMB"cannot
be installed.
• Check the computer
environment
or
installation
procedure
required to install
"PMB" (p. 26).
"PMB" does not work correctly.
• Quit "PMB" and restart your computer.