Troubleshooting - DeVilbiss Healthcare iGo 306DS Manual Del Usuario

EN

TRoUblesHooTInG

The following troubleshooting chart will help you analyze and correct minor iGo malfunctions. If the suggested procedures do not help, switch to
your reserve oxygen system and call your DeVilbiss homecare provider. Do not attempt any other maintenance.
To avoid electric shock hazard, do not remove the covers� There are no user serviceable internal components� The covers
should only be removed by a qualified DeVilbiss/DeVilbiss homecare technician�
SYMPTOM
Unit does not operate. No lights are
illuminated and nothing happens when
power button is pressed and held for 1
second.
Unit does not operate. External Power
Light flashes with audible alert. Power Fail
Alert is activated.
No Breath Detected light flashing and
audible alert sounding (PulseDose Mode
only).
Unit set up for PulseDose mode but
changed to Continuous Flow because no
breath was detected.
Cannot adjust/change the flow rate.
Yellow Low Oxygen light is illuminated.
OR
Red Service Required light is illuminated
with audible alert.
External Power and/or Battery Power lights
illuminated. Unit is operating.
Red Service Required light is illuminated.
External Power and/or Battery Power lights
illuminated. Audible alert is sounding. Unit
does not operate.
Power Fail Alert activates (External Power
light flashes and audible alert sounds).
12 A-306
� WArning
POSSIBLE CAUSE
1. Power button was not held.
2. No External Power and no charged battery
installed.
3. Unit malfunction.
1. AC power cord not properly inserted into
wall outlet or DC adapter not attached.
2. Charged battery not installed or defective
battery.
3. No power at wall outlet.
4. Faulty AC Adapter.
5. Faulty DC accessory power port outlet.
6. Faulty DC Adapter.
1. Obstructed cannula or oxygen tubing.
2. Cannula is not adjusted properly.
3. Tubing/cannula too long.
4. Humidifier attached.
5. Low flow cannula being used.
6. Atmospheric Pressure Port obstructed.
7. Patient not candidate for PulseDose delivery.
NOTE- Unit will automatically change to CF
Mode if this condition is not corrected.
1. Flow rate has been locked by your provider.
2. Unit malfunction.
1. Air filter is blocked.
2. Exhaust is blocked.
1. Air filter is blocked.
2. Exhaust is blocked.
3. Unit is overheated.
1. Battery completely discharged.
2. Lost external power without battery
troubleshooting
REMEDY
1. Press Power button and hold for 1 second.
2. Plug into external power or install charged
battery.
3. Contact your DeVilbiss provider.
1. Check power cord connection at the wall
outlet and adapter connection to unit.
2. Install charged battery or contact your
provider for a replacement battery.
3. Check your home circuit breaker and reset if
necessary. Use a different wall outlet if the
situation occurs again.
4. Contact your DeVilbiss provider.
5. Check automotive fuse.
6. Contact your DeVilbiss provider.
If the above remedies do not work, contact
your DeVilbiss provider.
1. Detach cannula. If proper flow is restored,
clean or replace if necessary. Disconnect the
oxygen tubing at the oxygen outlet. If proper
flow is restored, check oxygen tubing for
obstructions or kinks. Replace if necessary.
2. Check all cannula connections to make sure
they are tight, and adjust the cannula to fit
comfortably in your nose. Ensure tubing is
not kinked.
3. Replace with shorter tubing/cannula.
4. Remove humidifier.
5. Replace with standard cannula.
6. Remove obstruction.
7. Use CF delivery for patients that fail to
trigger equipment (e.g. mouth breather with
closed soft palate.)
If the above remedies do not work, contact
your DeVilbiss provider.
1. Contact your DeVilbiss provider.
2. Contact your DeVilbiss provider.
1. Check the air filter. If the filter is dirty, wash it
following the cleaning instructions.
2. Check the exhaust area; make sure there is
nothing restricting the unit exhaust.
If the above remedies do not work, contact
your DeVilbiss provider.
1. Check the air filter. If the filter is dirty, wash it
following the cleaning instructions.
2. Check the exhaust area; make sure there is
nothing restricting the unit exhaust.
3a. Allow unit to cool and try again.
3b. Move unit to cooler location.
If the above remedies do not work, contact
your DeVilbiss provider.
1. Recharge battery.
installed. 2. Install battery or plug into external power.