Troubleshooting - Medela symphony Manual De Instrucciones

10. Troubleshooting

If the Check whether electrical outlet power/battery is available.
breastpump
Check that the device is switched on.
is not running
Check whether program card is inserted correctly in the card
compartment on the back of the breastpump.
If there is low Assemble the pump kit in accordance with the instructions in
Section 7.
or no suction
• Check whether all connections of the pump kit and breastpump
are secure.
• Make sure that the breastshield forms a complete seal around the
breast.
• The white valve membrane must lie fl at against the yellow valve
head.
• Check that the valve head and membrane are clean and not
damaged.
• The ends of the tubing must be fi rmly connected to the connector
and the opening in the membrane cap.
• The protective membrane and membrane cap should be correctly
assembled and the membrane cap must be fi rmly fi tted to the
breastpump membrane to form a seal.
• The protective membrane must be intact.
• Do not kink or pinch the tubing during expression.
• All components must be completely dry.
Valve and Membrane Check
• Remove and separate valve from the membrane.
• Inspect the valve for chips or cracks. Inspect the membrane for
holes or tears. If fl awed or damaged, replace the valve and/or
membrane prior to pumping.
• Wash valve and membrane per Cleaning Instructions in
Sections 3-5.
• Reassemble. Make sure the membrane lays fl at on the valve, and if
it does not, replace the valve and/or membrane prior to pumping.
Breastshield and Breastshield Connector Check
• Inspect breastshield and breastshield connector to make sure there
are no cracks and they securely attach to each other.
• Make sure the breastshield forms a complete seal around the
breast.
Other Checks
Inspect the following to check for damage and secure connections.
• Secure tubing adapter to the breastshield connector.
• Test vacuum. If suction is not improved, contact Medela Customer
Service at 1-800-435-8316.
Tubing Check
• If damaged replace prior to pumping.
• Inspect tubing for damage and secure connections.
• Check that the ends of the tubing are firmly connected to the
connector and the opening in the membrane cap.
• If single pumping, make sure only one membrane cap is seated.
Take care not to kink or pinch tubing.
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If there is an 1. Place the pump set into the bottle holder.
overfl ow
2. Turn off the pump and unplug the power cord from the
electrical outlet.
3. Use a damp (not wet) cloth to wipe the pump and membrane
area.
4. If there is milk in the tubing:
Remove tubing, protective membrane and membrane cap
and clean in accordance with Sections 4 & 6.
If there is condensation in the tubing:
Let the pump run with tubing attached for 1–2 minutes or
until dry.
5. When components are completely dry, reassemble
breastpump and accessories set.
Condensation or • Turn off the pump and unplug from power source.
Milk in Tubing
• Use a damp (not wet) cloth to wipe the pump.
• Refer to cleaning instructions "Tubing Care" Section 6.
• If necessary, clean the pump kit.
• When components are completely dry, reassemble
breastpump and kit.
No "Let-Down" • Ensure your breastpump kit is assembled correctly and
or Breastmilk suction is available.
Expression
• Relax and take a 10-15 minute break if let-down is not
achieved.
• Consult with a healthcare or lactation professional if
expression does not occur after 2 consecutive pumping
sessions.
If you have not resolved the problem with your breastpump or you have
further questions, please contact Medela Customer Service at 1-800-435-
8316 or fi ll out the contact us form at www.medelabreastfeedingus.com.
Questions? Visit www.medela.com or call us at 1-800-435-8316. 21