Troubleshooting - entrematic Ditec Sector Manual De Instalación, Manutención, Uso

7. TROUBLESHOOTING

When working with electrical or electronic controls, make sure that the power source has been locked
dANGER
out and tagged according to approved local electrical codes.
The following instructions are intended only for qualified personnel, authorized to operate under the
WARNING
owners responsibility. Safety rules and local codes must be applied also when our instructions are not
specifying it in each single operation.
For repair or replacement only Entrematic Group AB original spare parts must be used.
COMMANd
Any command, in all the
curtain position
Opening command at
closed curtain
Closure command at
opened curtain
Activation of the stop
during a door cycle
Activation of one safety
device during closing
door open with automatic
closure activated
during operation
NB for inverter control unit 47E see also at page 37.
TROUBLE
The curtain and motor do
not move
The motor turns in the
opposite direction
The motor does not move • The opening command is not correctly connected or it is faulty
The motor does not move • The closing command is not correctly connected or is faulty
The motor does not stop • The stop command is faulty or is not correctly connected (led
The motor stops with
delay
The motor movement is
not reversed
The motor movement
stops (the door doesn't
open completely)
The door does not close
automatically after closing
time TC
The curtain doesn't stop
at the limitswitch
VERIFY
• Mains power failure or fuses F1, F2, F3
• The stop is activated (led "Stop" of the keyboard ON)
• The motor is connected to wrong terminals and/or Dip-switch
is in wrong position (see page 8)
• The opening (A) and closing (C) limit switches are activated
(led 11 and 12 ON)
• Motor with thermal switch activated (led 11 and 12 ON)
• One of the power devices is faulty (control unit, motor, motor
cabling, etc.)
• Reverse the two phases of the mains power supply
(led IN does not switch ON).
• Safety device activated (led "Stop" flashing on the keyboard
and led SA fixed ON) with bridge SO closed.
• The opening limit switch (A) is activated
• Closure command always activated (led IN always ON).
(led IN does not switch ON).
• Safety device activated (led "Stop" flashing on the keyboard
and led SA fixed ON).
• The closing limit switch (C) is activated (led 11 fixed in ON).
• Opening command always activated (led IN always ON).
• Self-test of the safety device failed (led Stop on the keyboard
OFF and led SA flashing)
stop on the keyboard never in ON and led SA not flashing)
• The motor brake worn-out or faulty
• The safety device is faulty or is not correctly connected (led
Stop on the keyboard OFF and led SA never flashing)
• Input 17 closed to 0 (led 17 OFF)
• The automatic closure enable signal has not been carried out
properly (connection 1-2)
• Opening command always activated (led IN always ON).
• Self-test of the safety device failed (led Stop on the keyboard
OFF and led SA flashing)
• The limit switch contact is short-circuited (led 11 or led 12
always OFF)
• A mechanical fault in the limit switch (led 11 or led 12 always OFF)
• The motor brake worn-out or faulty or brake (led 11 or led 12
always OFF)
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EN
0DT827 2014-06-13