Wi-Fi Protected Setup (Wps) - Whirlpool WTW7120HC Manual De Instrucciones

If Washer Is Not Connected (Wi-Fi Icon is OFF)
1. Press POWER button to view all icons along the top bar of the HMI.
If Wi-Fi icon is off, go to step 2.
2. Potential reasons for not being connected:
➢ Washer has never been connected to the home router (has never been
claimed).
➢ The Wi-Fi connection has been turned off. This is done by pressing the
"Remote Enable" key for 15 seconds.
➢ The washer has been de-claimed. This is done by pressing the
"Remote Enable" key for 15 seconds or through the mobile app.
The appliance will stay in the user's account but labeled as "offline".
➢ The washer has been deleted from the user's account. This is done by
deleting the appliance on the mobile app. The effect is the same as if
the washer has never been claimed.
➢ Signal strength problem (location or router relative to washer or
excessive interference noise).
➢ Problem with the router.
➢ Problem with the washer.
Claiming the Washer
(connecting it to the home router and WCloud for the first
time)
Automatic setup instructions – Wi-Fi Protected Setup (WPS)
You will need:
➢ A home wireless router capable of Wi-Fi Protected Setup (WPS).
The router should be on and have a live Internet connection.
➢ The Smart Appliance ID (SAID) from the washer. This is located on
a sticker under the washer lid.
NOTE: If the home wireless router is not equipped with a WPS
button, please check the user manual of the router to confirm
if it is WPS capable. If not, for alternate setup instructions please
visit www.whirlpool.com/connect for Whirlpool washers and
www.maytag.com/connect for Maytag washers.
1. Press the WPS button on the router. An indicator light will begin
blinking.
HELPFUL TIP: The WPS function on the router is active for 2 minutes.
Complete the next step within that time frame or you will need to
reinitiate WPS.
DO NOT REMOVE OR DESTROY
FOR SERVICE TECHNICIAN'S USE ONLY
INTERNET
Figure 10: WPS
2. Press Power to turn on the washer, then touch the "Remote Enable"
key. The screen will display "Use the App to Setup Wi-Fi".
3. Download the Whirlpool mobile app depending on if the appliance is
Whirlpool. Create an account on the mobile app.
4. Ensure the bluetooth on your mobile device is turned on. In some
cases, location services will also need to be enabled.
5. Open the mobile app and press "Add Appliance". Follow the instructions
shown in the app and on the HMI to complete the claiming process.
NOTE: The appliance must connect to 2.4 GHz Wi-Fi so be sure that
the mobile device is connected to the 2.4 GHz network. Some Wi-Fi
networks combine 2.4 and 5 GHz. In this case the combined network
will connect as well.
If the washer doesn't connect
If the washer and router fail to connect, the Wi-Fi icon will fill with
white then go dark and repeat. Check any connection instructions for
the specific router, and refer to alternate setup instructions please
visit www.whirlpool.com/connect for Whirlpool washers and
www.maytag.com/connect for Maytag washers.
Turning Wi-Fi Back On
If the washer has already been claimed and the Wi-Fi icon is off, Wi-Fi might
have been turned off (holding the "Remote Enable" key for 15 seconds will
disable the washer's Wi-Fi connectivity). To turn the Wi-Fi back on, repeat
the claiming process however instead of pressing "Add Appliance", select
your washer which will appear in the app.
Troubleshooting Failure of Washer to Connect to Router
1. Unplug the washer or disconnect power. Wait 30 seconds, then return
power to the washer. Repeat claiming process. If unsuccessful, go to
step 2.
2. During the claiming process use the mobile app to identify if the
problem resides with the home network or the appliance.
WI-FI PROTECTED
SETUP (WPS)
USB
INTERNET
HOME WIRELESS
ROUTER
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