Whirlpool WTW7120HC Manual De Instrucciones página 3

SERVICE MODE ENTRY
To enter Service Mode, and press the 'Select/Enter' key (Key 2) located on
the upper right of the display as shown in Figure 2.
Exit
Key 1
Cancel
Left
Previous Key 3
Back
Figure 2: Diagram of the HMI screen and navigational buttons.
NOTE: The layout shown above is not labeled per the HMI keys. The name
of each key may vary with model. The relative position to the screen
identifies the key's function.
NAVIGATION
Use 'Left' and 'Right' keys to step through pages. When the desired screen
is reached, press 'Select/Enter' to enter into this screen or activate the
action. Use the 'Back/Exit' key to return to the previous screen or cancel an
action.
EXITING SERVICE MODE
To exit from Service Mode back to customer operation there are two
options:
1. Navigate to the 'Exit Service Mode' screen from Service Mode.
2. Repeatedly press the 'Back/Exit' button until the screen returns to
customer operation mode.
SERVICE MODE FUNCTION
The following functions are available in Service Mode:
Function
Factory Factory Cycle, DLMS Calibration Cycle, Factory
Diagnostics Calibration Cycle, Factory Reset.
System Model Number, Serial Number, Connectivity Status,
Information System Version, HMI Version.
Clear Fault History, Fault History, Fault Code
Fault History
Display.
HMI Test, Component Activation, Sensor
Service
Feedback, Diagnostic Cycle, Demo Mode, Exit
Diagnostics
Service Mode.
FACTORY DIAGNOSTICS
The Factory Diagnostics menu includes four options: Factory Cycle, DLMS
Calibration Cycle, Factory Calibration Cycle, and Factory Reset.
Factory Cycle: FOR FACTORY TEST ONLY.
DLMS Calibration Cycle: This calibrates the main control to the washer for
optimal load size.
Calibration must be performed when any of the following components
have been replaced: Main Control, Basket, Drive Assembly, Suspension,
Motor and Shifter. Not performing calibration will result in poor wash
performance.
Do NOT interrupt calibration, disturb washer, or remove power; otherwise,
calibration must be repeated.
Lid must be down to perform test.
Basket must be empty to perform test (no water or clothes).
Calibration cycle runs for approximately 2–4 minutes*. Cycle completes
when lid unlocks and washer returns to the original service diagnostic
screen seen prior to starting the cycle.
DO NOT REMOVE OR DESTROY
FOR SERVICE TECHNICIAN'S USE ONLY
Key 2
Screen
Key 4
Options
Factory Calibration Cycle: FOR FACTORY TEST ONLY.
Factory Reset: Resets the unit to the original factory settings.
SYSTEM INFORMATION
From Service Mode select System Information to view information such
Enter
as Model Number, Serial Number, Connectivity Status, System Versions,
Execute
and Software Build date. Use the 'Right' button to navigate through these
Select
screens. Some of these may also have additional information which can be
Right
Next accessed by selecting that screen.
Forward
Connectivity Status
This may be accessed through System Information. The following screens
may be viewed using the 'Right' and 'Left' keys:
SAID Number: Displays machine specific SAID number.
Connected to SSID: Displays the SSID the unit is connected to or '(not
connected)'.
RSSI to Customer AP: Displays the RSSI the unit is connected to or '(not
connected)'.
IP Address: Displays the IP address the unit is connected to or '(not
connected)'.
Internet Connection: Selecting this will check the internet connection.
Connection to Broker: Displays true/false if the machine is connected to a
broker.
Claimed State: Displays true/false if the machine has been claimed by the
customer.
FAULT HISTORY
Past machine faults may be viewed and cleared through this service
menu. Enter Service Mode and navigate to "Fault History". Enter this
mode to view. Review the
procedure. If there is no saved fault code, the display will show 'Fault
History Empty'.
Fault/Error Code Display Method
Fault codes are displayed in the format F# E#. The F# indicates the
suspect System/Category. The E# indicates the suspect Component
system.
Up to four Fault/Error codes may be stored.
Active Fault Code Display in Service Test Mode
During any Service Mode operation, a fault could occur. Depending on the
specific fault, the display may show the active fault code. Only one active
fault code can be displayed at a time. All fault codes will be recorded in
"Fault History".
Clear Fault History
To clear stored fault codes, enter Service Mode, then Fault History. Use the
'Left' and 'Right' keys to navigate to 'Clear Fault History'. Press the 'Select/
Enter' key to clear all faults.
Faults and Error Codes
for the recommended
3