9. PROBLEM – CAUSES - SOLUTIONS
ABNORMALITIES
The machine will not turn on.
The compressor starts up and stops a few
seconds later.
The machine runs but ice-cream does not
come out of the tap.
The machine operates but the ice-cream is
soft.
Leaking of mixture or ice-cream above or
below the plunger even though the tap is
closed.
Mixture present in the dip tray inside the
fridge.
The output tap is hard to move, it is stiff.
Ice-cream comes out of thetap body.
10. ALARMS
The machine includes an automatic checking device that signals possible machine malfunctions. When an alarm appears on the
display, check the table below to see which alarm has been activated.
If the alarm is not very serious then the machine can be used for distribution; if the alarm is serious then the machine will not allow
distribution. In this case press STOP and do not use the machine until it has been repaired. Press Select to delete the message and
reset the alarm. The alarms are described on the following table:
ALARMA
IMS
A01
A05
A06
Pr
A15
A22
SL320003270 Ed 03_EN
CAUSES
The plug is badly connected.
The air dos not circulate.
1. Sugar is missing from the mixture.
2. Water remained after cleaning
and it has frozen inside the tap.
1. Too much sugar in the
mixture.
2. The machine has been operating for a
long time without extracting ice-cream.
3. The ice-cream was extracted too quickly.
1. Plunger mounted without the o-ring joint
or the o-ring joint is broken.
1. The gland is not assembled or
it is damaged.
2. Mixture came out of the deposit when it
was filled.
1. Sugar has dried on the
plungers.
1. The o-ring joints were not put in place or
they are badly assembled.
2. The handles are not fixed uniformly.
Door open (IMS). The machine stops.
Agitator motor disconnected/broken down
The fridge probe is malfunctioning (NTC). Only the Clean function can be accessed. The
machine stops.
Means the cylinder probe is malfunctioning.
High pressure has been detected by the pressure switch.
Means that a cut of voltage has taken place while operating
During Production the agitator motor is examined and if it operates for over 15 minutes
without reaching the ice-cream consistency then the machine automatically goes into
reached consistency state with raised alarm A22.
SOLUTIONS
Check it and plug it in properly.
1. Make sure that there is nothing resting
on the machine, on top of the air vents.
2. Clean the air filters if they are obstructed
by dust or anything else.
1. Wait until the ice-cream in the cylinder
melts, change and modify the mixture.
2. Let it melt and then extract a tub of ice-
cream before re-starting operation.
1. Modify or change the mixture.
2. Extract ice-cream through the tap to
renew the mixture in the cylinder.
3. Remember not to exceed the
recommended output rate, regulating -if
necessary- the ice-cream output velocity.
1. If it is missing put it in place and if it is
broken replace it.
1. Assemble it if missing or replace it with a
new one if damaged.
2. Pay more attention to the tank filling
phase
1. Wash well and grease the plungers and
o-ring joints using alimentary grease.
1. Check and take the necessary action.
2. Stop the machine, loosen them and
tighten them again.
DESCRIPCIÓN
24