Troubleshooting chart
Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorized PIONEER dealer or service
centre.
n General
Symptom
The clock is not
Did a power failure occur?
l
l
set to the correct
Reset the clock. (Refer to page
time.
18)
When a button is
Set the unit to the power stand-
l
l
pressed, the unit
by mode and then turn it back
does not
on.
respond.
If the unit still malfunctions,
l
reset it. (Refer to page 43)
No sound is
Is the volume level set to
l
l
heard.
"Min"?
Are the headphones
l
connected?
Are the speaker wires
l
disconnected?
n DVD/CD Player
Symptom
Playback does
Is the disc loaded upside
l
l
not start.
down?
Playback stops
Does the disc satisfy the
l
l
in the middle or
standards?
is not performed
Is the disc distorted or
l
properly.
scratched?
Playback
Is the unit located near
l
l
sounds are
excessive vibrations?
skipped, or
Is the disc very dirty?
l
stopped in the
Has condensation formed
l
middle of a track.
inside the unit?
n Remote control
Symptom
The remote
Is the AC power lead of the unit
l
l
control does not
plugged in?
operate.
Are the batteries polarity
l
correct?
Are the batteries dead?
l
Is the distance or angle
l
incorrect?
Does the remote control
l
sensor receive strong light?
n Tuner
Symptom
The radio makes
Is the unit placed near the TV
l
l
unusual noises
or computer?
continuously.
Is the FM aerial or AM loop
l
aerial placed properly? Move
the aerial away from the AC
power lead if it is located
nearby.
All manuals and user guides at all-guides.com
Possible cause
Possible cause
Possible cause
Possible cause
En-42
n USB
Symptom
Device cannot
Is there any MP3/WMA file
l
l
be detected.
available?
Is the device properly
l
connected?
Is it an MTP device?
l
Does the device contain AAC
l
file only?
Playback does
Is it a copyright protected
l
l
not start.
WMA file?
Is it a false MP3 file?
l
Wrong time
Is Variable Bitrate file being
l
l
display.
played back?
Wrong file name
Is the File Name written in
l
l
display.
Chinese or Japanese
characters?
n iPod and iPhone
Symptom
No sound is
The iPod or iPhone is not
l
l
produced.
playing.
No image
The iPod or iPhone is not
l
appears on the
properly connected to the unit.
TV/monitor.
Is the AC power lead of the unit
l
plugged in?
The video cable is not properly
l
connected.
The TV/monitor's input
l
selection is not properly set.
The iPod TV out feature has
l
not been set to output video.
Audio from the iPod/iPhone
l
cannot be heard via the
headphones connected to the
unit.
iPod or iPhone
The iPod or iPhone is not
l
l
will not charge.
making full contact with the
connector.
Using iPod (3
l
The iPod or iPhone is not
l
supported. Refer to page 19
for compatible models.
The iPod or iPhone unit cannot
l
be charged whilst the main unit
is in USB mode.
"This accessory
The iPhone battery is low.
l
l
is not made to
Please charge the iPhone.
work with
iPhone is not properly docked.
l
iPhone" or "This
accessory is not
supported by
iPhone" appears
on iPhone
screen.
n S-VIDEO/COMPONENT VIDEO
Symptom
No picture.
The VIDEO OUT setting of the
l
l
setup menu may be wrong.
Use the provided video cable
and check the VIDEO OUT
setting of the setup menu.
Possible cause
Possible cause
rd
generation).
Possible cause