JMA EvoXpert Manual De Instrucciones página 32

From here, the update process is the same as described above for the
automatic updates and it can be activated by pressing UPDATE SYSTEM.
After checking that everything works properly, the new version can
be activated on the server and will be available to everyone via the
AUTOMATIC UPDATE process.
5.3 UPDATES: 1. THE TP PART/IN SETTINGS. MAINTENANCE.
Rather than switching your EvoXpert off and on using the power button, this
can also be performed via SW by pressing REBOOT SYSTEM.
If you have more than one machine available, the IDENTIFY button will
identify the device you are connected to with three flashes of the Bluetooth
LED.
The RESTART button only restarts the board responsible for the
transponders.
SUPPORT: HELP MENU AND REMOTE
ASSISTANCE
Depending on the OS you are using (Windows, MAC, iOS or Android),
pressing this option (for Windows) will download the JMA TeamViewer
to allow experts from our technical assistance service to access the client
device and solve the problem that led to your query.
Given that this technical assistance service requires the available JMA
experts to receive the Username and Password generated by TeamViewer,
we recommend getting in touch with the JMA technical assistance service
by telephone first (+34 943793000) so that an available expert from the
department in question can advise us about the problem that led to your
query.
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After that, everything can be fixed by activating Remote Support.
Download the JMA TeamViewer app:
Run the program that was downloaded from the DOWNLOADS directory.
Generate a random password that is only valid for this specific session
(create new random password).
Finally, you will need to provide those two parameters to the experts from
the JMA technical assistance service so they can solve the problem with the
client.
When using the Android OS (e.g., when using an Android mobile as MMI
with EvoXpert), the installation of TeamViewer will be slightly different.
In this OS, you do not need to directly download the JMA TeamViewer app
but rather the official TeamViewer app from Play Store.